Support Analyst
3 hours ago
Role and Responsibilities
Actively monitor and manage system health and performance through dashboards and alerts. Deliver Level 2 (L2) and Level 3 (L3) support for Active Directory, Microsoft Office 365 (O365), SharePoint, and Security Information and Event Management (SIEM) systems. Resolve technical issues related to these technologies by conducting thorough troubleshooting. Work closely with cross-functional teams to ensure smooth system integration and operations. Maintain detailed documentation, including support procedures and knowledge base articles. Take part in the on-call rotation and offer support during off-hours when required.Skills and Experience
Bring 4-6 years of experience in a technical support role with hands-on expertise in monitoring dashboards, managing alerts, and supporting Active Directory, Microsoft Office 365 (O365), SharePoint, and SIEM. Demonstrate a solid grasp of Level 2 (L2) and Level 3 (L3) support practices. Apply strong problem-solving abilities and attention to detail in day-to-day tasks. Operate effectively both independently and as a team member. Communicate clearly and professionally, both in writing and speech. Remain flexible to work on weekends or extend hours when business needs demand it.-
Production Support Analyst
10 hours ago
Gurugram, India FNZ Group Full timeDescription What would you accomplish as a Production Support Analyst? As an Analyst, your role goes beyond traditional application support. You’ll investigate and resolve complex operational issues affecting critical business processes, ensuring seamless performance across systems and workflows. By analyzing root causes and implementing preventative...
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Production Support Analyst
3 hours ago
Gurugram, India FNZ Group Full timeDescription What would you accomplish as a Production Support Analyst? As an Analyst, your role goes beyond traditional application support. You’ll investigate and resolve complex operational issues affecting critical business processes, ensuring seamless performance across systems and workflows. By analyzing root causes and implementing...
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Production Support Analyst
2 weeks ago
Gurugram, India FNZ Full timeJob TitleProduction Support Analyst LocationGurgaon, India Reports toHead of Prod Support For advertising:About FNZWho We AreFNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650 financial institutions...
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Collections Support Analyst
8 hours ago
Gurugram, India Citi Full timeThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Systems Support Analyst
8 hours ago
Gurugram, India Milliman Full timeAbout Milliman: Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business...
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Systems Support Analyst
3 hours ago
Gurugram, India Milliman Full timeAbout Milliman: Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business...
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Support Analyst
10 hours ago
Gurugram, India GSPANN Full timeDescription GSPANN is hiring Support Analysts – Access Management for its Hyderabad and Gurugram offices. This full-time role requires expertise in monitoring dashboards, managing Active Directory, O365, SharePoint, and SIEM systems.Role and Responsibilities Actively monitor and manage system health and performance through dashboards and alerts. Deliver...
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Production Analyst
2 weeks ago
Gurugram, India Smartedge IT Services Full timeRole: Production Support Analyst/IT Analyst/Process Owner/Workflow Coordinator Expr-5+ yrsLocation- Gurugram Skills:Experience as an Support AnalystRPA tools: UiPath (Good), Power Automate, Automation AnywhereService Now. JIRA, Agile/scrum.
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Support Analyst
11 hours ago
Gurugram, India GSPANN Full timeDescription GSPANN is hiring a Support Analyst with expertise in SIEM, SharePoint to deliver advanced L3 technical support. The role involves managing SIEM platforms, administering SharePoint environments, and ensuring secure, seamless IT operations through incident resolution and cross-team collaboration.Role and Responsibilities Deliver Level 3 (L3)...
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Support Analyst
3 hours ago
Gurugram, India GSPANN Full timeDescription GSPANN is hiring a Support Analyst with expertise in SIEM, SharePoint to deliver advanced L3 technical support. The role involves managing SIEM platforms, administering SharePoint environments, and ensuring secure, seamless IT operations through incident resolution and cross-team collaboration.Role and Responsibilities Deliver Level 3 (L3)...
