Global Support Analyst 1

Job Description We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As an Analyst in the Global Support Office (GSO) team based in India, you will support globally active clients by coordinating with RSM International member firms, facilitating global proposals, and enhancing cross-border service delivery. This role is an extension of the US-based GSO team and is critical to driving global connectivity, operational consistency, and client satisfaction. Essential Duties - Assist in multi-country proposal coordination and global tender processes. - Facilitate introductions and collaboration with international member firms. - Support onboarding, engagement letters, and KYC documentation for global clients. - Participate in pursuit teams to represent global capabilities. - Track and report on global delivery metrics and fee summaries. - Conduct industry research and identify global trends impacting clients. - Support development of global placemats and capability matrices. - Contribute to standardized rate card development and pricing strategies. - Maintain SharePoint and CRM records related to global engagements. - Educate internal teams on global policies, procedures, and capabilities. - Other duties as assigned EDUCATION/CERTIFICATIONS - MBA or Master's degree in a relevant field (Preferred) Technical/Soft Skills - Global coordination (Required) - Client delivery (Required) - Cross-border operations (Required) - Analytical thinking (Required) - Research and reporting (Required) - CRM and SharePoint (Required) - Communication and collaboration (Required) - MS Excel and PowerPoint (Required) - Process Improvement (Preferred) - Problem Solving (Preferred) - Attention to details (Preferred) Experience - 24 years of experience in global coordination, client delivery, or analyst roles. (Required) - Exposure to international business environments or cross-border operations preferred. (Required) Leadership Skills - Cross-functional Collaboration (Preferred) - Strategic Thinking (Preferred) - Adaptability (Preferred) At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [Confidential Information].