
Process Trainer
3 weeks ago
We're Hiring | Trainer – Collections Process | Immediate Joiners Only
Are you a dynamic Trainer with a strong background in Collections and experience in the BPO industry? We're looking for someone like you to join our growing team
Location: Gurgaon
Employment Type: Full-time
Joining: Immediate joiners preferred
Role Overview:
We are seeking a highly motivated Trainer with hands-on experience in collections process training. You will be responsible for conducting new hire training, upskilling existing agents, and improving overall team performance through structured learning programs.
Key Responsibilities:
• Deliver effective training sessions for new hires and existing team members
• Develop and maintain training material tailored to collection processes
• Monitor, evaluate, and report on training effectiveness
• Conduct refresher trainings and quality improvement sessions
• Collaborate with operations and quality teams for performance alignment
Requirements:
• Minimum 2-3 years of experience as a Trainer in a Collections process
• Strong communication and facilitation skills
• BPO background is a must
• Ability to join immediately
What We Offer:
• Competitive salary package
• Growth and career development opportunities
• Supportive and inclusive work culture
Ready to take the next step in your career?
Send your resume to
apply now
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