Customer success associate

4 weeks ago


Pune, India Celoxis Full time

Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you’ll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your Week Looks Like: Support & Troubleshoot: Respond to complex product queries from highly qualified customers via chat, email, and phone. Hands-On Assistance: Engage in remote web sessions to diagnose and resolve technical issues. Collaborate & Solve: Work with product specialists to find creative solutions to business challenges. Follow Up & Ensure Success: Proactively check in with customers to ensure their issues are fully resolved. Test & Improve: Identify product malfunctions and report them for enhancement. Stay Cool Under Pressure: Because great support comes with patience and a smile. What We’re Looking For: 1-2 years of experience in Application Support, Customer Success, or Technical Support. Bachelor’s degree in Computer Science, Engineering, or a related field. Fluent English communication with excellent comprehension and the ability to "read between the lines." Flexibility to work in shifts. A positive attitude, empathy, and customer-first mindset. Meticulous, systematic, and detail-oriented approach. Extrasensory perception (ESP) to read customer minds is a plus Why Join Us? Be part of a global team solving real-world challenges. Learn and grow by working directly with our co-founders and product specialists. Make an impact by ensuring customers get the best experience with our product. Ready to delight and empower customers? Apply now



  • Pune, India ACOUSTIC Full time

    As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer's playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal...


  • Pune, Maharashtra, India Acoustic Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer's playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal...


  • Pune, India Acoustic Full time

    As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer’s playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal...


  • Pune, Maharashtra, India Acoustic Full time

    As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer’s playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal...


  • Pune, India Vastika Inc Full time

    We're Hiring | Customer Success Associate Location: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Maharashtra Salary: Up to ₹35,000/month Qualification: Graduate / Undergraduate Experience: Fresher & Experienced – both welcome Are you someone who enjoys interacting with people and...


  • Pune, India Future Zone Placement Services Full time

    **Associate / Sr. Associate - US Healthcare** Job Location - **Pune** **Role & Responsibilities**: - Customer Success Associate - Dealing with Doctor & Nurses of US via call - 6 Months healthcare Experience mandatory - Excellent communication skills - Graduate only **Key Skills** - Revenue Cycle Management - AR Calling - Denial Management - Claims...


  • Pune Cantonment, Pune, Maharashtra, India Actualresource Full time

    Job Title: Customer Success Associate Department: Health, Motor & Life Insurance Mode of Work: Work From Office Account Type: Domestic Location: Office No 1501, 1508.Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Client Company: Transcom **Job Description**: We are hiring Customer...


  • Pune, India Epigee, Inc Full time

    Customer Success Associate (Health, Motor & Life Insurance) Location:Kharadi, Pune, Maharashtra Work Mode:Work From Office Position:Customer Success Associate Job Details: Nature of Account: Domestic (Health, Motor & Life Insurance) Interview Rounds: HR Round | Versant 5 Certified | Written Assessment | Ops Round | Client Round Shift: Rotational Shift (Day...


  • Pune, Maharashtra, India CareerLeap Full time ₹ 20,000 - ₹ 35,000 per year

    About the RoleWe are in the second phase of our hiring expansion and are looking for enthusiastic and customer-focused individuals to join our growing team asCustomer Success Associates. This is aWork From Officeopportunity within ourDomestic Insurance Process, coveringHealth, Motor, and Life Insuranceproducts.Key ResponsibilitiesEngage with potential...


  • Kharadi, Pune, Maharashtra, India L Angelo Full time

    Job Title: Customer Support Executive / Customer Success Associate - L1 Company: Transcom Location: Office No: 214-215, 2nd Floor, The Co-works, Rushub Biizz Bay, beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014 Mode: Work From Office Job Summary: Key Responsibilities: Ensure high standards of communication by avoiding Mother Tongue Influence...