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Urgent: Practice Lead
3 days ago
- Drive growth by working directly with clients to understand their needs, design tailored solutions, and deliver impactful demos.- Create comprehensive solution documents, process flows, and proposals that resonate with decision-makers.- Lead client meetings, conduct workshops, and showcase the transformative power of CCaaS and Conversational AI.- Build and mentor a high-performing team of implementation and delivery experts.- Be a thought leader in the industry, staying ahead of the curve on emerging technologies and best practices.
Your Expertise:
- 7-15 years of experience in contact center technologies, preferably with expertise in NICE CXone, Genesys,Yellow.AI, Kore.AI, Avaya , Five 9or Dialogflow, Microsoft Bot Framework- Proven track record in presales, solution design, and customer engagement.- Strong technical acumen and the ability to translate complex concepts into clear, actionable solutions.- Exceptional communication and presentation skills.- Leadership experience in building and managing teams.
Ready to make a difference? Join our team and help us revolutionize customer experiences
Apply now and let's build the future of customer service together.
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