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Practice Lead
1 week ago
Your Mission:
Drive growth by working directly with clients to understand their needs, design tailored solutions, and deliver impactful demos.
Create comprehensive solution documents, process flows, and proposals that resonate with decision-makers.
Lead client meetings, conduct workshops, and showcase the transformative power of CCaa S and Conversational AI.
Build and mentor a high-performing team of implementation and delivery experts.
Be a thought leader in the industry, staying ahead of the curve on emerging technologies and best practices.
Your Expertise:
7-15 years of experience in contact center technologies, preferably with expertise in NICE CXone, Genesys, Yellow.
AI, Kore.
AI, Avaya , Five 9or Dialogflow, Microsoft Bot Framework
Proven track record in presales, solution design, and customer engagement.
Strong technical acumen and the ability to translate complex concepts into clear, actionable solutions.
Exceptional communication and presentation skills.
Leadership experience in building and managing teams.
Ready to make a difference? Join our team and help us revolutionize customer experiences
Apply now and let's build the future of customer service together.
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