Client Services

3 weeks ago


Kala Ghoda, India Aashni + Co Full time

Role Overview

Responsible for managing all made-to-measure and customised orders, acting as the link between clients, designers, and internal teams. Ensures orders are processed accurately, queries resolved quickly, and follow-ups handled with the highest level of service.

Key Responsibilities

  • Process MTM and bespoke orders with designers; ensure all details are accurate.
  • Track and follow up on orders to meet agreed timelines.
  • Communicate updates to clients and resolve queries with professionalism.
  • Liaise with designers, consultants, merchandising, and finance for smooth order flow.
  • Maintain precise records and ensure payments/approvals are in order.

Skills & Attributes

  • Strong organisation and follow-up skills.
  • Clear, professional communication.
  • Detail-oriented and proactive.
  • Previous experience in luxury fashion or client services preferred.

Job Type: Full-time

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • MBO: 2 years (Required)

Work Location: In person


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