Corporate Butler- Luxury Store

4 days ago

Kala Ghoda Mumbai Maharashtra, India Elite Butlers Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Role Overview:

The Corporate Host will serve as the first point of contact and brand ambassador for the luxury store, ensuring every guest receives a warm, personalized, and memorable welcome. The role is centered on elevating client experience through hospitality, attention to detail, and seamless coordination with the sales and guest relations teams.

Key Responsibilities:
  • Guest Reception: Welcome clients with warmth and professionalism, ensuring a smooth and pleasant arrival experience.
  • Client Engagement: Offer personalized assistance to guests, anticipate their needs, and guide them through the store experience.
  • Hospitality Service: Offer refreshments, ensure comfort, and manage client waiting areas to maintain an impeccable environment.
  • Coordination: Liaise with sales, guest relations, and store management teams for efficient client flow and service support.
  • Event Support: Assist during private events, client appointments, and in-store experiences to maintain luxury service standards.
  • Brand Representation: Reflect the brand's elegance and values through demeanor, grooming, and communication.
  • Guest Feedback: Collect and communicate client feedback to enhance the overall in-store experience.
  • Operational Support: Ensure all hospitality supplies and service touchpoints are maintained and replenished.
Skills & Attributes:
  • Exceptional communication and interpersonal skills.
  • Graceful presence with impeccable grooming and etiquette.
  • Strong sense of discretion, poise, and emotional intelligence.
  • Customer-centric attitude with attention to detail.
  • Ability to multitask and stay composed under pressure.
  • Fluent in English (knowledge of additional languages is an advantage).
Qualifications & Experience:
  • Graduate / Diploma in Hospitality, Luxury Management, or related field.
  • Minimum 3–6 years of experience in luxury retail, hospitality, or guest relations.
  • Prior experience in 5-star hotels or high-end brand environments preferred.

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