Std- Customer Support Manager

Job DescriptionThis is a remote position.Customer Support Manager for US ShiftKey Responsibilities:-Provide second-level and third-level remote technical support to internal and external customers-Assign and troubleshoot to customer support requests received from a ticketing system through to its resolution with a positive client experience-Maintain accurate...

DescriptionAbout CompanyFounded in 2019, apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap.We help candidates build their digital professional identities, find the best fit hyperlocal jobs, grow...

DescriptionAbout CompanyFounded in 2019, apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap.We help candidates build their digital professional identities, find the best fit hyperlocal jobs, grow...

**Responsibilities:)** - Answering phones and explaining the products offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...

**Responsibilities:)** - Answering phones and explaining the products offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...

Managing the customer support department’s day-to-day functions. - Responding to escalated customer support issues. - Implementing customer support processes to enhance customer satisfaction. - Formulating and revising customer support policies and promote their implementation. - Informing the team of all new information related to products, procedures,...

DescriptionCustomer Support Advocate (1 year contract) Harmonic is the industry leading solution for the transformation for video, cable and media companies, with smarter, faster, and simpler video streaming and broadband services. We are at the forefront of industry innovations, with simplified streaming using the cloud or software as a service, or...

The Bugcrowd Support Team is looking for a talented and motivated Support Engineer to join our team - working in a unique and thriving marketplace that simultaneously works with both B2B clients (Tesla, Atlassian, Intercom, etc.) and our ever-growing base of freelance Security Hackers.Reporting to the Manager of Bugcrowd Support, you will be the initial...

**Experience** - 0-2 years **Qualification** -12th or Graduate **Process** - **We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

**Responsibilities** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical Skills** Basic knowledge...

Description: - Answer incoming customer phone calls and take appropriate action for each call - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Attend mandatory training sessions to stay updated on product or company policy changes - Use company policies to determine if there can be an immediate resolution to a...

Serving as the point of contact for the customer Field team, upper management and customers. Working as scheduling and delegating task required to successfully complete the company’s initiatives. **Customer Service** A customer service executive’s role is to lead and manage a team of agents, communicate customer needs to stakeholders, and understand...

Job Description – Customer Support Executive• Serve as the point of contact for customers enquiries via phone, email, chat.• Respond promptly and professionally to customer inquiries, concerns, and complaints.• Identify and troubleshoot customer issues, providing accurate and timely solutions.• Timely escalate complex problems to the appropriate...

Job DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Engineer to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support to...

Job DetailsJob Type : Full TimeRole : ExperiencedMin Salary : 20 LakhMax Salary : 34 LakhExperience : 5 to 10 YrsLocality : BangaloreEligibility : Masters / Post GraduationCompany : Retail CompanyCategory : RetailNote: This is a requirement for one of the Workassist Hiring PartnerRole DescriptionThis is a full-time on-site role located in Bengaluru for a...

Job DescriptionCustomer Support Specialists coordinate servicing Kingsgate Logistics’ clients while interfacing with Account Managers, Carrier Sales, and Track and Trace. This position is responsible for assisting our account managers in customer activities. This is a full-time position, 8 hours each day, Monday thru Friday from 8AM-5PM. The employee must...

Job DescriptionCustomer Support with German (Remote work in North Portugal)Rotational shiftsStart date: 22/05/2024About the project:As a Customer Support Advisor, your mission will be to assist our customers with the management of rental car reservations, potential cancellations, and billing and payment issues. Your future project is a company that provides...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

Job DetailsJob Type : Full TimeRole : ExperiencedMin Salary : 20 LakhMax Salary : 34 LakhExperience : 5 to 10 YrsLocality : BangaloreEligibility : Masters / Post GraduationCompany : Retail CompanyCategory : RetailNote: This is a requirement for one of the Workassist Hiring PartnerRole DescriptionThis is a full-time on-site role located in Bengaluru for a...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:To handle calls from customers or clients and provide them with a solution to their queries.Resolving issues and troubleshooting technical problems.Answering questions about a...