Senior Manager-IT Operations

2 weeks ago

pune, India Paradise Placement Consultancy Full time

Job Description:

Profile : Senior Manager-IT operations Job Type: Permanent Job location : Pune (Magarpatta City) Shift: Mid Shift (should be flexible with timings or shifts) Notice: Immediate(Max 30 days) Experience : 7-10 years CTC : 9-10 LPA Work from office mandatory

Job description:

· Performance Attributes

Include but are not limited to the following:

Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of our client IT systems, data, backups, and communications; troubleshoot and remediate issues that arise. Partner with our client Information Security team to implement and operationalize security controls Manage IT vendors, contracts and service level agreements and perform vendor risk assessmentsIdentify and manage operational risksManage information technology projectsCoordinate internal and external resources, timetables, budgets, and the reporting to project stakeholdersDevelop department policies, process and procedures documentation and provide internal training to department and impacted end usersEnsure compliance of department and organizational policesCertify business continuity and disaster recovery efforts of our client IT SystemsParticipate in internal and external audits; oversee and coordinate responses to audit requestsManage department team members, including performance and training Assist in the development of IT staffing plan and professional growthAlign IT infrastructure with current and future business requirements and strategic goalsEvaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficienciesManage IT department services and prepare management reports of department activities, tasks, and operational metricsMaintain professional and technical knowledge through continued education, online/in- person training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups

· Technical Experience

Microsoft 365 Platform, including Azure, Exchange, SharePoint, OneDrive, and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server, and Active Directory Proven experience in IT infrastructure planning, development, and operations Powershell scripting VmWare, Azure and AWS Server Virtualization Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response Strong understanding of project management principles and practices Strong understanding of Helpdesk and Customer Relations Support systems Data Security and Cyber Security basics Process Automation, Robotic Process Automation (RPA)

· Qualifications

The minimum qualifications required for entry into the classification are as follows:

· Education and Experience

Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field AND; Six years of relevant professional industry AND; Previous IT Infrastructure, IT Management, or IT Business Operations

· Special Notes, Licenses or Requirements

Highly Desirable: Information Technology Infrastructure Library (ITIL) Certification, Certified Secure Software Lifecycle Professional (CSSLP), Microsoft SharePoint Certification or Microsoft 365 Certified.

· Ideal Candidate

The ideal candidate will possess the following attributes:

Project and time management skills Excellent verbal and written communications skills Quick learner with the willingness to work alongside team members to get the job done

· Knowledge/Skills/Abilities

The following lists the knowledge, skills, and abilities necessary to perform the essential duties of the position.

Knowledge of:

Microsoft systems, Exchange, SQL and Oracle server administration and maintenance Server virtualization implementation, operation, maintenance, and backup Cisco network administration IT security best practices (hardware, software, network, data, database, security, and communication lines) Network configuration, management, and administration Effective supervision, training and employee motivation principles, practices, and techniques

SKILLS/ABILITY TO:

Demonstrate experience in planning, directing team members and being responsible for major information technology systems problems or failures. Demonstrate experience in procuring, integrating, testing, maintaining, and managing the following: Servers, network, database, and hardware infrastructure systems and facilitiesWorkstations and firewall systemsOperating systems and application software Implement and utilize management theories and principles; project management best practices; work planning and scheduling practices; supervisory and motivation Plan, organize, and manage technology infrastructure development, operations, and Inhouse support  Develop, implement, operate, and enforce IT security infrastructure, policies, standards, and procedures Develop, implement, operate, and maintain network topology, resources, and security Develop, implement, integrate, and maintain system servers, applications, and tools, as well as end-user systems, applications, and tools Establish and maintain effective working relationships with internal team members, consultants, contractors, vendors, plan sponsors, board members and others regarding a variety of Internal policies, procedures, and practices Work with other employees, supervisors, managers, and executives to move concepts, projects, and work assignments toward successful completion in a timely manner

Interview mode

Teams

Key Skills :

Sql Oracle Server Administration Microsoft Systems Cisco Cisco Networking ?Server Virtualization Implementation Operation Maintenance Servers Network Database Firewall Itil Csslp Microsoft 365 Active Directory Microsoft Sharepoint

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