Hiring For Escalation Executives

We're Hiring for Escalation Executives (Level 2) Be the voice that solvesLocation: Work From Office (WFO)Shifts: 24/7 (Rotational)Process: Blended 70% Email & 30% CallsSalary: Up to 4,50,012 per annumWhat Youll Do: Handle and resolve Level 2 escalations with urgency & professionalism Communicate directly with customers and internal teams Analyze root causes...

Responsibilities include but are not limited to: - Manage customer escalations and coordinate resolution efforts with key stakeholders - Ensure critical SLAs are met and adhered - Ensure customer escalations are resolved and agreed upon - Provide escalation insights to stakeholders Pay: ₹27,000.00 - ₹35,000.00 per month Schedule: - Day...

Job DescriptionRESPONSIBILITIES:- Escalation management executive to Grievance escalations.- Manage and resolve customer complaints and issues promptly and effectively.- Communicate with customers via phone, email, and social media, ensuring a professional and empathetic approach.Required Candidate profile- Min2-3 yrs of experience in escalation management.-...

VFS - Refunds Shifts - 24/7 Location - WFO Communication - excellent Graduate with minimum 2 years of experience into customer service / escalation. ESCALATION EXCECUTIVE** Summary:* The Level 2 Escalation Executive is responsible for managing complex customer issues escalated beyond frontline support. This role involves direct communication with...

Dear Candidate,As discussed, Im sharing Job Description of Escalation Manager and company details below:Location Airoli (Navi Mumbai)Notice Period Immediate Joiner / 30 daysExperience 3+ YrsShift - 24*7 (Rotational)Escalation Manager, or Incident Manager with a strong background in Data Centre operations orInternet Service Provider (ISP) environments. The...

Dear Candidate, As discussed, Im sharing Job Description of Escalation Manager and company details below: Location Airoli (Navi Mumbai) Notice Period Immediate Joiner / 30 days Experience 3+ Yrs Shift - 24*7 (Rotational) Escalation Manager, or Incident Manager with a strong background in Data Centre operations or Internet Service Provider (ISP) environments....

Role & responsibilities:Investigate and resolve customer escalations promptly, including those from nodal, MD, and senior management levels, ensuring appropriate actions are taken to address the root cause and prevent recurrence.Provide timely and accurate updates to customers regarding the status of their escalations, ensuring a high level of transparency...

Role & responsibilities: Investigate and resolve customer escalations promptly, including those from nodal, MD, and senior management levels, ensuring appropriate actions are taken to address the root cause and prevent recurrence. Provide timely and accurate updates to customers regarding the status of their escalations, ensuring a high level of transparency...

Skill Required:Strong written and verbal communication skills, ability to respond in grammatically correctEnglish.Should be Graduate / Undergraduate.Should have minimum 1 year experience of handling escalation desk.Proficient in using MS Office application like Excel, PowerPoint, OutlookGood knowledge of various social media platformsShould have...

Skill Required: Strong written and verbal communication skills, ability to respond in grammatically correct English. Should be Graduate / Undergraduate. Should have minimum 1 year experience of handling escalation desk. Proficient in using MS Office application like Excel, PowerPoint, Outlook Good knowledge of various social media platforms Should have...