Senior customer support

3 weeks ago


Hyderabad, India Gamut HR Solutions Full time
Company Overview

Gamut HR Solutions is a leading HR consulting firm that specializes in helping individuals find the right job opportunities. With a team of dedicated professionals, we provide personalized career guidance and support to our clients. We have 2-10 employees and are committed to providing a positive and inclusive work environment.

Job Overview

Gamut HR Solutions is seeking a highly motivated and experienced Senior Customer Support to join our team. As a Senior Customer Support, you will be responsible for ensuring customer satisfaction by providing exceptional support and resolving customer issues. This is a full-time position based in Hyderabad, Telangana, India.

Qualifications and Skills

Minimum of 4-6 years of experience in a customer support roleExcellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to multitask and prioritize tasks effectivelyGood knowledge of customer support software and toolsAttention to detail and accuracyAbility to work in a fast-paced and dynamic environmentPrevious experience in a leadership or supervisory role is a plus

Roles and Responsibilities

Handle incoming customer inquiries and provide prompt and accurate responsesResolve customer complaints and issues in a professional and timely mannerGenerate satisfaction and loyalty by going above and beyond to meet customer needsMaintain a high level of product knowledge to effectively address customer concernsCollaborate with other teams to ensure customer satisfaction and overall successIdentify and escalate priority issues and trends to the appropriate departmentContribute to the improvement of customer support processes and proceduresAssist in training and mentoring junior customer support team members



  • Hyderabad, India Ivy comptech Full time

    About The RoleRole Purpose:To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses.Key ResponsibilitiesOverall accountability and...


  • hyderabad, India Ivy comptech Full time

    About The Role Role Purpose: To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses. Key Responsibilities Overall...


  • Hyderabad, India Ivy comptech Full time

    About The Role Role Purpose: To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses. Key Responsibilities Overall...

  • Customer Support

    4 weeks ago


    Hyderabad, India Impel Ventures Pvt. Ltd Full time

    Customer Support With good communication skills. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...

  • Customer Support

    4 weeks ago


    Hyderabad, India Servomax Limited Full time

    **Looking for an opportunity to work with us.** We are the best Servo Stabilizers, Power and Electrical transformer manufacturers in Hyderabad, India? The company is always on the search for competent team players who will be contributing to the business growth as well as their technical growth. Call us**:+91 9111234567** **Customer Support** - 01+ yrs

  • Customer Support

    4 weeks ago


    hyderabad, India Tech Tammina Full time

    Job Details:Role: Customer Support  Location: Hyderabad or Visakhapatnam (WFO) Shifts: Night Shifts (Timing- 06:30 PM to 03:30 PM) Working Days : 5 days  Week offs: Saturday and Sunday (fixed offs) Required Skills:  Communication Skills (Mandatory) Note : We are considering the Hyderabad or Visakhapatnam location applicants only.


  • Hyderabad, India vagarious solutions pvt.ltd Full time

    We are hiring for Customer Support Executive Need to have 1+ Year of experience in Customer Support Executive Qualification: Any Graduation Hiring for only Females Work from office Location: Film Nagar, Hyderabad. Face to Face Interview. **Job Types**: Full-time, Fresher **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day...


  • Hyderabad, India TUSA Full time

    As a Customer Support Specialist, you will be a key player in delivering exceptional customer experiences and ensuring the success of our customers. You'll serve as the bridge between our company and our valued customers, addressing their inquiries, resolving issues, and creating positive interactions. Your role is crucial in maintaining our reputation for...


  • Hyderabad, India Gravity Cybertech Pvt Ltd Full time

    **Open position**: 4 **Notice Period**:Immediate Joiners else notice period should not be more than one week. **Location**: Hyderabad **Shifts**: Rotational Shifts (No Transport Facility) **Salary**:Max 4.5 LPA (Including 25,000 to 50,000 yearly bonus) **Summary**: Responsible for helping clients use our app and triage issues faced by them. Assists with...


  • Hyderabad, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.●...


  • Hyderabad, Telangana, India Amazon Full time

    The AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts. The Spanish Customer Support Associate acts as the primary interface between AbeBooks and...


  • Hyderabad, India CBSI India Pvt Ltd Full time

    International customer Support- Credit and CollectionContact customers via calls and emails. Send out invoices and request payment.Resolve customer complaints, disputes, deductions and research account discrepancies.Process Credit Card Payments. Keep check on all other payments and ensure a correct application of moniesCommunicate with all stakeholders.As a...


  • hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats...


  • Hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support...


  • Hyderabad, India Earthful.me Full time

    **Job Description - Customer Support Associate** **Location**: Full-time position, Hyderabad. **Roles and Responsibilities**: - Should have interest in talking with customers over the calls - Should have interest to work Infront of computer and respond nutrition queries over chat. - Gathering In Depth knowledge of our products and explaining the same to...


  • Hyderabad, India Infinizy Global Innovations Pvt. Ltd Full time

    Providing accurate and helpful information to address customer concerns. - Escalating complex issues to the appropriate teams or departments. Chat Process: - Engaging with customers through live chat platforms or messaging apps. - Managing multiple chat conversations simultaneously. - Providing real-time assistance and resolving customer issues promptly. -...


  • Hyderabad, India Rajkumar Jain Matrimonial Services Pvt Ltd Full time

    **Job Description for Customer Support Executive** Our growing company is looking to fill the role of customer service executive. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume. **Responsibilities for customer service executive** - To provide a proactive customer care...


  • Madhapur, Hyderabad, Telangana, India Technology Support Specialist Full time

    Dear Greetings from CIS !! We are hiring for the voice process executives with extraordinary communication skills in English, Hindi and Telugu. Below are the respective job details. Role - CSE - Customer Support Executives (Associates and Team leads) Location: Hyderabad Experience: 0 - 5 Years Qualification: Graduation/Post graduation. Salary - Best...


  • Hyderabad, Telangana, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...


  • Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    PURPOSE OF THE POSITION: The Customer Marketing Operations Manager will be responsible for building overarching campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production and development of email, SMS, and push marketing efforts, including promotional, transactional and...