Customer Support Team Manager
4 weeks ago
About The Role
Role Purpose:
To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses.
Key Responsibilities
-
Customer Support Team Manager
3 weeks ago
Hyderabad, India Ivy comptech Full timeAbout The RoleRole Purpose:To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses.Key ResponsibilitiesOverall accountability and...
-
Customer Support Team Manager
4 weeks ago
Hyderabad, India Ivy comptech Full timeAbout The Role Role Purpose: To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses. Key Responsibilities Overall...
-
Customer Support Team Lead
1 week ago
hyderabad, India Infinity Learn Full timeCustomer Support Team LeadWe are searching for a passionate and experienced Customer Support Team Lead to join our growing team. You will play a pivotal role in ensuring our customers have a positive and successful experience with our educational technology solutions.Responsibilities· Lead and motivate a team of customer support representatives, fostering a...
-
Customer Support Team Lead
1 week ago
hyderabad, India Infinity Learn Full timeCustomer Support Team Lead We are searching for a passionate and experienced Customer Support Team Lead to join our growing team. You will play a pivotal role in ensuring our customers have a positive and successful experience with our educational technology solutions. Responsibilities · Lead and motivate a team of customer support representatives,...
-
Customer Support Team Lead
1 week ago
Hyderabad, India Infinity Learn Full timeCustomer Support Team LeadWe are searching for a passionate and experienced Customer Support Team Lead to join our growing team. You will play a pivotal role in ensuring our customers have a positive and successful experience with our educational technology solutions.Responsibilities· Lead and motivate a team of customer support representatives, fostering a...
-
Customer Support Team Lead
1 week ago
Hyderabad, India Infinity Learn Full timeCustomer Support Team LeadWe are searching for a passionate and experienced Customer Support Team Lead to join our growing team. You will play a pivotal role in ensuring our customers have a positive and successful experience with our educational technology solutions.Responsibilities· Lead and motivate a team of customer support representatives, fostering a...
-
Telecaller - Team Vision - Hyderabad
1 month ago
Hyderabad, India Team Vision Full timeJob Requirements Job Title: TelecallerCompany Name: Team VisionLocation: Hyderabad, TelanganaSalary: â¹11000 - â¹20000/monthQualification: 12th Standard / PUCJob Description:Are you a persuasive communicator with a passion for customer care? Join our dynamic team at Team Vision as a Telecaller. As a crucial member of our BPO and Customer Care...
-
Manager, Customer Marketing
3 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION:The Customer Marketing Operations Manager will be responsible for building overarching campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production and development of email, SMS, and push marketing efforts, including promotional, transactional and lifecycle...
-
Manager, Customer Marketing
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION: The Customer Marketing Operations Manager will be responsible for building overarching campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production and development of email, SMS, and push marketing efforts, including promotional, transactional and...
-
Manager, Customer Marketing
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION:The Customer Marketing Operations Manager will be responsible for building overarching campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production and development of email, SMS, and push marketing efforts, including promotional, transactional and lifecycle...
-
Team Manager
3 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeProgram Manager - Tech SupportQualification:• Education- Graduate /Post Graduate – preferably MBA graduates Knowledge of CRM tools & MS office tools, especially (Excel, PowerPoint)Responsibility:Stakeholder/Business Management: • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues. • Respond...
-
Team Manager
4 weeks ago
Hyderabad, India Cognizant Technology Solutions Full timeProgram Manager - Tech SupportQualification:• Education- Graduate /Post Graduate – preferably MBA graduates Knowledge of CRM tools & MS office tools, especially (Excel, PowerPoint)Responsibility:Stakeholder/Business Management: • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues. • Respond...
-
Team Manager
1 week ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeProgram Manager - Digital MarketingQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management:• Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues.• Respond through email and chat.• Provide...
-
Team Manager
1 week ago
Hyderabad, India Cognizant Full timeProgram Manager - Digital Marketing Qualification : Graduate (exclusion : BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo Responsibility : Stakeholder/Business Management : • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues. • Respond through email...
-
Team Manager
3 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeJob Description:Ensures high client satisfaction and account success Monitor, track and report opportunities in Customer Value Plan created by the client. To collaborate with Client CSM to drive adoption. Monitor and report account health parameters Any critical escalations to be forwarded to respective teams as per escalation matrix. Advising useful...
-
Team Manager
1 week ago
Hyderabad, India Cognizant Technology Solutions Full timeProgram Manager - Digital MarketingQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management: • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues. • Respond through email and chat. • Provide...
-
Team Manager
3 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeService Delivery Mgr - P2PQualification:Bachelor Degree or PG degree in Commerce /MBAResponsibility:Business/ Customer:• Ensure adherence to Quality norms and processes• Interact with customers (internal / external) to meet process deliverables.• Create status reports for customers (internal/external).• Manage and resolve escalations and issues...
-
Associate Customer Marketing Manager
3 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION:Associate will be responsible for building campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production Deployments and development of email, SMS, and push Campaigns, including promotional, transactional and lifecycle development. The ideal candidate should...
-
Associate Customer Marketing Manager
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION: Associate will be responsible for building campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production Deployments and development of email, SMS, and push Campaigns, including promotional, transactional and lifecycle development. The ideal candidate...
-
Associate Customer Marketing Manager
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timePURPOSE OF THE POSITION:Associate will be responsible for building campaign programming and automation strategies to drive customer engagement through owned channels. This includes the execution, production Deployments and development of email, SMS, and push Campaigns, including promotional, transactional and lifecycle development. The ideal candidate should...