Manager - Customer Service Operations

Opening with a NBFC **Designtaion - Deputy Manager - Operation & Customer Service** **Experience - 5 years** **Location - Pune** **CTC - 4 to 9 LPA** About the role: **Responsibilities**: - Assessment of the metrics of the KRA/KPI - Scorecard preparation - Quality checks and control - Branch visits - Ops & CS process review - Training &...

Job Title: Customer Service Manager Location: Pune, India Industry: FMCG | LED | Consumer Electronics (techtron) Type: Full-time Salary: 6lpa - 9lpa A Bit About Us Multibrands International Ltd. is a UK-based company with over 27 years of experience in the FMCG, LED, and technology product sectors. Based in central Bradford, we are proud to be a leading...

Sr. Manager Operations Designation: Sr. Manager US Operations Experience: 10-12 years, with 6+ years in leadership Role. Job Type : Permanent Job location: Pune (Magarpatta City) Shift: Night Shift ( Depends on client's requirement ) Notice Period: up to 30 days Work from office is mandatory. About the Role We are looking for an experienced and dynamic Sr....

Hiring talented individuals fluent in regional languages for the following positions: Languages Required: - Tamil - Malayalam - Kannada Role : Customer Service Executive **Requirements**: Excellent communication skills. Graduation is mandatory. Immediate joiners are preferred. **Salary**: Max up to 40000 ctc Location: Kharadi ( Premium Domestic...

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Customer Service Manager...

Job Summary:">Manage and lead teams for inverter maintenance, repair, and troubleshooting.Develop and implement strategies, protocols, and standard operating procedures (SOPs) for inverter servicing.Ensure timely resolution of customer complaints and technical issues, maintaining high service quality and customer satisfaction.Key Responsibilities:">Recruit,...

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Job Description Key Responsibilities Service Operations Management - Oversee and manage all service-related activities including customer repairs, service scheduling, and job allocation. Billing & Payments - Ensure accurate preparation of service bills and coordinate with clients for timely payments and invoicing follow-ups. Logistics Coordination -...

**Job Family Descriptor** - Responsible for Customer Experience, Service Level Delivery, and overall productivity. - Monitor all L1 Heap Desk activities and provide L2 Support on respective tickets. Help to coordinate with business partners to revise and set new process SLA's whenever new type of work is outsourced. - Ensure the SLA adherence as per the...

Job Description:- We are looking for a Service Engineer for our client place based at Pune (Maharashtra) location. The Service Engineer will play a crucial role in maintaining the operational efficiency of industrial machinery. You will be responsible for on-site troubleshooting, preventive maintenance, and providing technical support to clients. This...