
Dm - Operation & Customer Service
2 weeks ago
Opening with a NBFC
**Designtaion - Deputy Manager - Operation & Customer Service**
**Experience - 5 years**
**Location - Pune**
**CTC - 4 to 9 LPA**
About the role:
**Responsibilities**:
- Assessment of the metrics of the KRA/KPI
- Scorecard preparation
- Quality checks and control
- Branch visits
- Ops & CS process review
- Training & controllership
- Should be a Graduate, preferably Commerce background
- MBA in Finance preferrable
- Domain knowledge in the Finance sector, preferably in Housing sector
- Intermediate to advance skills in MS Office
- Ability to prepare reports & MIS for management consumption
**Salary**: ₹400,000.00 - ₹900,000.00 per year
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Expected CTC
- Notice Period
**Education**:
- Bachelor's (preferred)
**Experience**:
- Operation and Customer Service: 5 years (preferred)
- NBFC: 5 years (preferred)
- Operation and CS process: 5 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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