Customer Service Specialist

4 weeks ago


Pune, India Mycitypune Full time

Job Description

Key Responsibilities

Service Operations Management

- Oversee and manage all service-related activities including customer repairs, service scheduling, and job allocation.

Billing & Payments

- Ensure accurate preparation of service bills and coordinate with clients for timely payments and invoicing follow-ups.

Logistics Coordination

- Handle logistics related to service operations including dispatch, return of repaired products, and coordination with courier or transport teams.

Customer Interaction

- Communicate with customers regarding service status, issue resolutions, and post-service feedback to ensure customer satisfaction.

Vendor & Technician Coordination

- Liaise with service technicians, third-party vendors, and internal teams to ensure timely execution of service tasks.

Record Keeping

- Maintain records of service calls, repairs, billing, and logistics documentation in the system.



  • Pune, India Zitrix Car Services Full time

    Company Description Zitrix Car Services is a team of passionate experts dedicated to delivering premium multi-brand car and bike repair and repaint services in Mundhwa Pune. We are ISO 9001:2015 certified and part of Zitrix Technologies Pvt. Ltd. Our state-of-the-art facilities include the third-largest paint booth in Maharashtra, offering two years of paint...


  • Pune, Maharashtra, India Zitrix Car Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionZitrix Car Services is a team of passionate experts dedicated to delivering premium multi-brand car and bike repair and repaint services in Mundhwa Pune. We are ISO 9001:2015 certified and part of Zitrix Technologies Pvt. Ltd. Our state-of-the-art facilities include the third-largest paint booth in Maharashtra, offering two years of paint...


  • Pune, Maharashtra, India Willis Towers Watson Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPersistent Systems is an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help clients anticipate what's next. We work with industry-leading organizations worldwide, including 20 Fortune 50 companies and major US and Indian banks. Recognized for...


  • Pune/Pimpri-Chinchwad Area, India AT-iZ Business Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAtiz Business Solution, a subsidiary of Limson Engineering, carries forward a legacy of 60 years of excellence in the industry. Established to drive digital transformation, Atiz Business Solution specializes in Robotic Process Automation (RPA), Staff Augmentation, and customer service solutions. We empower businesses to streamline...


  • Pune, India Manfront Staffing Services Pvt.Ltd. Full time

    Company Overview Manfront Staffing Services Pvt. Ltd. is a premier technology-based recruitment and staffing services provider across India. Founded in 2017 and headquartered in Kolkata, the company is known for its professionalism and high standards in client services and industry integrity. With a wide presence in cities such as Delhi, Mumbai, and...


  • Pune, Maharashtra, India Binated Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Binated is hiring for Customer Service Specialist or Customer Service Representative (CSR) in PuneA CSR assists customers and resolves queries through email, chat, or calls. Responsibilities include ensuring prompt and effective solutions that could involve coordinating with internal teams to resolve issues and completing daily tasks on time. Strong...


  • Pune, India Binated Full time

    Job Description Binated is hiring for Customer Service Specialist or Customer Service Representative (CSR) in Pune! A CSR assists customers and resolves queries through email, chat, or calls. Responsibilities include ensuring prompt and effective solutions that could involve coordinating with internal teams to resolve issues and completing daily tasks on...


  • Bengaluru, Pune, India Ghrs Training Full time ₹ 8,40,000 per year

    Role - Customer Support SpecialistMinimum 1 years of experience in voice support for International BPOGraduates only | WFO | Night shiftsLocation - Pune/BangaloreCTC- Up to 7 LPA + VariablesImmediate Joiners onlyContact Aman)


  • Pune, India Credence Global Solutions Full time

    Job Roles & Responsibilities:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue


  • Pune, India Tata Consultancy Services Full time

    *Role :Service Desk Analyst *Required Technical Skill Set IT Service Desk Operations *Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only *Virtual Drive:03-Oct-25(Fri) Desired Competencies (Technical/Behavioral Competency) Must-Have · Atleast 3 years of experience handling Service Desk...