Service Desk Engineer

3 weeks ago


Chennai, India Quess Full time
About Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.” About Company Roles and Responsibility

Job Title: Service Desk EngineerExperience:0-1 YearsNoticePeriod: Immediate to 15 daysLocation: ChennaiJD:RequiredQualifications:Education:·Associate’s degree in InformationTechnology, Computer Science, or a related field (or equivalent experience).Experience:·0-1 year of experience in an ITsupport or service desk role.Skills:·Basic understanding of IT supportprocesses and troubleshooting techniques.·Familiarity with Windows and Macoperating systems.·Knowledge of Microsoft Office Suiteand common business applications.·Excellent communication andinterpersonal skills.·Strong problem-solving andanalytical skills.·Ability to work well in ateam-oriented environment.·Preferred Qualifications:·Experience with ticketing systems(e.g., ServiceNow, JIRA).·Basic knowledge of networkingconcepts (e.g., TCP/IP, DNS, DHCP).·Familiarity with remote desktoptools and software.·Certifications such as CompTIA A+,ITIL Foundation, or equivalent are a plus.

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