Service Desk Spanish

2 weeks ago


Chennai Tamil Nadu, India GAVS Technologies Full time

Job Posted On
16-05-2024 17:46:28

Experience Required
8 - 10 years

Location
- Chennai, Tamil Nadu, India (CHN)

Job Summary

Job title: Service Desk Engineer

We are looking for a Service Desk Engineer to join our team and provide technical assistance to our customers. The Service Desk Engineer will be responsible for troubleshooting hardware and software issues, responding to inquiries, and providing technical support. This is a full-time position, with the potential for remote work.

Job Responsibilities
- Troubleshoot hardware and software issues
- Perform system administration tasks, such as setting up user accounts, configuring networks, and managing software
- Document customer interactions, solutions, and changes in the ticketing system
- Monitor customer support queues and respond to tickets in a timely manner
- Identify trends in customer inquiries and suggest solutions
- Assist with training and onboarding of new service desk engineers
- Provide feedback and recommendations on process improvements

Job Requirements
- Bachelor’s degree in Computer Science or related field
- 5+ years of experience in a customer service role
- Knowledge of hardware, software, and network operations
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Experience with ticketing systems and remote control software



  • Chennai, Tamil Nadu, India Plangamy Education Private Ltd Full time

    **Job Summary**: Seeking a fluent Spanish Customer Executive to provide exceptional service to our Spanish-speaking clientele. Responsible for resolving inquiries, addressing concerns, and ensuring customer satisfaction through effective communication in Spanish. **Responsibilities**: - **Problem Resolution**: Troubleshoot issues and find solutions to...


  • Chennai, Tamil Nadu, India Plangamy Education Private Ltd Full time

    **Job Summary**: Seeking a fluent Spanish Customer Executive to provide exceptional service to our Spanish-speaking clientele. Responsible for resolving inquiries, addressing concerns, and ensuring customer satisfaction through effective communication in Spanish. **Responsibilities**: - **Problem Resolution**: Troubleshoot issues and find solutions to...

  • Spanish Calling

    3 weeks ago


    Anna Nagar West, Chennai, Tamil Nadu, India flexus soft services Full time

    **Job Summary**: **Role: Spanish Calling** **Experience: 1- 3 years** **Key Responsibilities**: **Outbound Calls**: - Initiate outbound calls to potential clients, customers, or partners. - Introduce company products, services, or initiatives in a clear and persuasive manner. - Conduct follow-up calls to nurture relationships and gather...


  • Chennai, Tamil Nadu, India Plangamy Education Pvt. Ltd. Full time

    **Job Summary**: Seeking a fluent Spanish Customer Executive to provide exceptional service to our Spanish-speaking clientele. Responsible for resolving inquiries, addressing concerns, and ensuring customer satisfaction through effective communication in Spanish. **Responsibilities**: - **Problem Resolution**: Troubleshoot issues and find solutions to...


  • tamil nadu, India dss+ Full time

    About dss+dss+ is a leading provider of operations management consulting services with a purpose of saving lives and creating a sustainable future. dss+ enables companies to build organizational and human capabilities, manage risk, improve operations, achieve sustainability goals and operate more responsibly. By leveraging its DuPont heritage, deep industry...


  • Nungambakkam, Chennai, Tamil Nadu, India Smile Groups Pvt Ltd Full time

    **Job Title: Customer Support Executive Bilingual - Spanish and English (Male)** **Roles & Responsibilities: - ** 1. Interface with US customers via inbound calls. 2. Excellent verbal Skills inSpanishand English Languages. 3. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. 4. Clarify customer...


  • Chennai, Tamil Nadu, India ZF Full time

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...


  • Chennai, Tamil Nadu, India Quess Corp Limited Full time

    Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...


  • tamil nadu, India dss+ Full time

    About dss+dss+ is a leading provider of operations management consulting services with a purpose of saving lives and creating a sustainable future. dss+ enables companies to build organizational and human capabilities, manage risk, improve operations, achieve sustainability goals and operate more responsibly. By leveraging its DuPont heritage, deep industry...


  • Nungambakkam, Chennai, Tamil Nadu, India Smile Groups Pvt Ltd Full time

    **Job Title: Customer Support Executive Bilingual - Spanish and English (Male)** **Roles & Responsibilities: - ** 1. Interface with US customers via inbound calls. 2. Excellent verbal Skills inSpanishand English Languages. 3. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. 4. Clarify customer...


  • Chennai, Tamil Nadu, India Bangalore Strategic Solution Full time

    Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

  • Service Desk

    2 weeks ago


    Chennai, Tamil Nadu, India GAVS Technologies Full time

    Job Posted On 14-03-2024 22 :12:26 Experience Required 2 - 5 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary - Job Description - Job Overview: The Service Desk Analyst plays a crucial role in providing technical support and assistance to end-users within the organization. This position involves responding to user inquiries, diagnosing and...


  • Chennai, Tamil Nadu, India CBTS India Full time

    **Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...


  • Chennai, Tamil Nadu, India CBTS India Full time

    **Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...


  • Chennai, India GML Soft Labs Full time

    We are a dynamic and fast-growing company seeking a talented individual to join our team as a Spanish Language & QuickBooks Expert. We provide [briefly describe your company's products/services]. As we expand our operations into Spanish-speaking markets, we are looking for someone fluent in both Spanish and English with exceptional QuickBooks skills to...


  • Chennai, Tamil Nadu, India CBTS Full time

    **Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...


  • Chennai, Tamil Nadu, India Saksoft Full time

    **Designation **:Senior Consultant/Lead Consultant **Job Description: 10+ years of experience - Administer & Create Workflow in tool to Eliminate the Potential Incidents even before they hit the Service Desk from data points available in analyzed reports and Metrics. - Administration of Chat Bot Applications so as to ensure that the repetitive and mundane...

  • Service Desk

    4 weeks ago


    Chennai, Tamil Nadu, India GAVS Technologies Full time

    Job Posted On 07-05-2024 17:19:33 Experience Required 2 - 8 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary ServiceDesk-Mandarin support Password management Identify and diagnose issues and problems in End user devices such as desktops/laptops and Mobile devices Installation and support of software’s such as o365, adobe, IE etc. Good...


  • Chennai, Tamil Nadu, India Plangamy Education Private Ltd Full time

    Job Summary: Seeking a fluent Spanish Customer Executive to provide exceptional service to our Spanish-speaking clientele. Responsible for resolving inquiries, addressing concerns, and ensuring customer satisfaction through effective communication in Spanish.Responsibilities:- Problem Resolution: Troubleshoot issues and find solutions to ensure a positive...


  • Chennai, Tamil Nadu, India GML Soft Labs Full time

    We are a dynamic and fast-growing company seeking a talented individual to join our team as a Spanish Language & QuickBooks Expert. We provide [briefly describe your company's products/services]. As we expand our operations into Spanish-speaking markets, we are looking for someone fluent in both Spanish and English with exceptional QuickBooks skills to...