
Key Accounts Coordinator/ Services Coordinator
3 weeks ago
Role & responsibilities
Customer Relationship Management
- Act as the single point of contact for AMC and project clients.
- Track service delivery schedules, preventive maintenance visits, and SLAs.
- Handle customer queries, escalations, and feedback with professionalism.
Contract & Project Coordination
- Maintain and monitor AMC agreements, renewal cycles, and service scope.
- Support project handover, warranty management, and transition to AMC.
Resource & Schedule Management
- Allocate manpower and tools based on urgency and site complexity
Commercial & Documentation & Reporting
- Track invoicing, collections, and payment status with finance team.
- Maintain MIS for AMC and project accounts visits, renewals, escalations, tracker sheet.
- Prepare client reports, MOMs, and compliance documentation.
- Maintain service records, client feedback logs, and performance tracking reports
- Submit monthly MIS reports to management
Internal Coordination
- Work with service delivery, procurement, and technical teams to ensure customer commitments are met.
- Support sales/account managers in upselling/cross-selling AMC extensions or new services.
- Prepare and submit AMC/Renewal offers, spares, and add-on job quotations
- Monitor and enforce quality standards across all service visits
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Key Accounts Coordinator/ Services Coordinator
2 weeks ago
Mumbai, Maharashtra, India Watchdog Security Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesCustomer Relationship ManagementAct as the single point of contact for AMC and project clients.Track service delivery schedules, preventive maintenance visits, and SLAs.Handle customer queries, escalations, and feedback with professionalism.Contract & Project CoordinationMaintain and monitor AMC agreements, renewal cycles, and service...
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Service Coordinator
2 weeks ago
Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time ₹ 4,80,000 per yearInterested candidate can share cv on ( What's App only ) Location - Navi Mumbai , Rabale Experienced Required - 2 Max Budget - 40K 6 days working ( 9:30 to 6:30 PM , 2nd and 4th Saturday off ) Key Responsibilities: 1.Conduct post sale follow-ups with customers to ensure all sales agreements have been accomplished and customers are satisfied with all aspects...
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Service Coordinator
2 weeks ago
Mumbai, Maharashtra, India Excel Electro Industries & Leasing Pvt Ltd Full timeJob title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...
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Account Coordinator
2 weeks ago
Mumbai, India Lite Technology Full timeWe are searching for account coordinators who are excited to play a larger role in attracting and retaining clients. Account coordinators should be committed to customer satisfaction. These professionals will communicate directly with existing and prospective clients across different platforms to find out about their needs, make follow up calls to see if...
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Services Coordinator
3 weeks ago
Mumbai, India Pentagon System And Services Full time. General Shift timing Location : Andheri Roles and Responsibilities Coordinate field service activities, Support & guide Service Personnel on site doing installation, maintenance & service Create and assign service tickets to appropriate technicians or teams for resolution Monitor and respond to IT support tickets in a timely manner Provide excellent...
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Services Coordinator
2 weeks ago
Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year.General Shift timingLocation : AndheriRoles and ResponsibilitiesCoordinate field service activities, Support & guide Service Personnel on site doing installation, maintenance & serviceCreate and assign service tickets to appropriate technicians or teams for resolutionMonitor and respond to IT support tickets in a timely mannerProvide excellent customer...
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Account Coordinator
3 weeks ago
Mumbai, India ABC COMNET PVT LTD Full timeCompany Description ABC COMNET is one of the fastest growing IT infrastructure service providers, connecting businesses for more than 17 years. As a one-stop solution provider, ABC COMNET offers connectivity, cloud & SaaS solutions, and securities. We are dedicated to delivering top-notch services and fostering growth for our clients. Role Description This...
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Account Coordinator
2 weeks ago
Mumbai, Maharashtra, India ABC COMNET PVT LTD Full time ₹ 40,00,000 - ₹ 80,00,000 per yearCompany DescriptionABC COMNET is one of the fastest growing IT infrastructure service providers, connecting businesses for more than 17 years. As a one-stop solution provider, ABC COMNET offers connectivity, cloud & SaaS solutions, and securities. We are dedicated to delivering top-notch services and fostering growth for our clients.Role DescriptionThis is a...
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Service Coordinator
2 weeks ago
Mumbai, Maharashtra, India Dixit Infotech Services Pvt. Ltd Full timeRequired IT Service coordinator with 2 to 3 yrs exp - Degree with IT stream - Incident/service request knowledge. - Knowledge of ticketing tools - Strong mail communication - Coordination with branch engineers for call closures/activity - Knowledge of SLA/priority calls/VIP calls - Summit ticketing tool knowledge as additional advantage - Vendor...
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Service Coordinator
6 days ago
Andheri West, Mumbai, Maharashtra, India Oncloudz Softech Pvt Ltd Full timePOSITION: Service Coordinator JOB TYPE: FULL TIME Educational any graduate Salary 20000/- per month Experience: 1+ Year JOB TIMING: 10 AM TO 7PM WOKING DAYS: 6 DAYS WORK LOCATION: Andheri WEST **.Job Profile: Co-ordination with Service Engineers & Clients** **Key responsibilities: - ** - Co-ordination with Service Engineers - Monthly check in -...