Presales Executive

2 weeks ago

Pune, Maharashtra, India Duville Estates Full time

Company: Duville Estates

Industry: Real Estate

Location: Kharadi, Pune

Employment Type: Full-time

About the Role

Duville Estates is looking for a high-performing Executive – Presales to serve as the first point of contact for our premium clientele. The role is pivotal in delivering a seamless, consultative pre-sales experience while working hand-in-hand with the sales, marketing, and product teams to convert qualified leads into delighted customers.

Key Responsibilities

Client Engagement


• Act as the first point of contact for potential clients during the pre-sales journey.


• Engage in warm, consultative inbound and outbound calls.


• Understand customer requirements, preferences, and expectations to provide tailored guidance.


• Communicate our project USPs, offerings, and lifestyle benefits effectively.

Customer Experience & Coordination


• Schedule and coordinate site visits, project walkthroughs, and experience center appointments.


• Ensure a high-quality, seamless customer experience from first interaction to handover to sales.

Product Knowledge & Market Understanding


• Develop in-depth knowledge of Duville's projects, specifications, layouts, and amenities.


• Stay updated on real estate market trends and competitor offerings to deliver valuable insights.

Proposal & Presentation Support


• Assist the sales team in creating customized project proposals and compelling presentations.


• Ensure all sales collateral aligns with customer needs and brand positioning.

Client Needs Analysis


• Conduct structured client need assessments to understand their goals, lifestyle preferences, and budgets.


• Translate insights into inputs for sales strategy and product feedback.

Cross-functional Collaboration


• Collaborate with the sales, marketing, and product teams for alignment on positioning and messaging.


• Provide key inputs to support marketing campaigns and pre-sales initiatives.

Competitor & Market Analysis


• Conduct competitor research to identify strengths, gaps, and positioning strategies.


• Recommend enhancements or pivots in communication strategy based on analysis.

CRM & Reporting


• Maintain accurate, real-time records of client interactions and lead status in CRM systems.


• Generate regular reports on pre-sales performance, trends, and opportunities for improvement.

Ideal Candidate Profile


• 1–3 years of experience in real estate, luxury sales, hospitality, or high-end customer service.


• Strong interpersonal and communication skills — both verbal and written.


• Tech-savvy, with hands-on experience using CRM tools.


• A self-starter with a solution-oriented approach.


• Positive, confident, and polished personality.

Why Duville Estates?


• Be a part of a premium, legacy-driven brand known for its commitment to quality and customer excellence.


• Work with a passionate team in one of Pune's most high-potential real estate ecosystems.


• Fast-track your career with a role that combines relationship-building, market expertise, and strategic support.

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