Relationship Manager

2 days ago

Delhi, India TriEdge Solutions Full time

Job Title: Relationship Manager (Only For Women)

Location: Delhi

  • Key Responsibilities:1. Technical & Product Knowledge:o Possess in-depth knowledge of Tally software and its functionalities. o Continuously stay updated with new features and offerings of the Tally product suite.2. Client Acquisition & Lead Generation: o Generate leads through cold calling, mass mailing, and mass WhatsApp campaigns. o Identify new prospects and follow up with them to convert leads into sales. o Collaborate with the digital marketing team to strategize on lead generation efforts.3. Sales Strategy & Planning: o Develop and execute sales plans to meet targets. o Work with the sales team to forecast demand and strategize on customer acquisition. o Prepare and share quotations with potential clients, ensuring accurate pricing and terms.4. Customer Relationship Management: o Maintain strong relationships with current clients to ensure high levels of client satisfaction. o Gather feedback from clients to monitor satisfaction levels and preserve the company's reputation. o Handle grievances effectively to resolve issues and maintain positive relationships.5. Negotiation & Closing Sales: o Confidently negotiate with prospects and clients to close deals. o Handle sales objections, identify the best solutions, and ensure successful sales closures.6. Order Processing & Payment Collection: o Take and process client orders accurately, ensuring timely order fulfillment. o Responsible for collecting payments from clients, especially for new orders and long-pending dues.7. Reporting & Data Management: o Prepare daily reports and updates on sales activities, including lead generation, follow-ups, and client feedback. o Have good knowledge of Google Sheets and MS-Office for report generation and data analysis. o Generate MIS (Management Information Systems) reports for higher management, providing insights on sales performance.8. Team Collaboration: o Work closely with the digital marketing team to align marketing efforts with sales objectives. o Be a team player by contributing to the overall performance of the sales team.9. Discipline & Target-Oriented: o Be disciplined in meeting deadlines and achieving sales targets. o Develop a target-driven mindset to maximize sales opportunities.Qualifications:
    • Freshers or 1-3 years of experience in sales, telesales, telemarketing or a similar role.
    • Knowledge and experience with Tally/Accounting software are preferred.
    • Proficiency in MS-Office (Excel, Word, PowerPoint) and Google Sheets for data reporting.
    • Strong negotiation, communication, and interpersonal skills.
    • Experience in mass mailing and WhatsApp marketing campaigns.Key Skills:
    • Confident Speaker: Ability to present and communicate effectively with clients.
    • Customer Centricity: Strong focus on delivering a positive client experience.
    • Good in Negotiation and Closure: Ability to negotiate deals successfully and close sales.
    • Target Driven: Demonstrated success in meeting and exceeding sales targets.
    • Team Player: Work well with colleagues across departments, especially in sales and marketing.
    • Disciplined and Organized: Ability to manage multiple tasks while ensuring timely delivery of client services.Salary: Competitive, based on experience.

Job Types: Full-time, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Work from home

Work Location: In person

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