Customer Success Manager
1 week ago
About the company At Loop, we are powering the next generation of commerce We are on mission to build a seamless subscription infrastructure designed to help DTC (direct-to-consumer) brands unlock sustainable growth and stronger customer relationships. Our platform makes it easy for merchants to create, manage, and optimize subscription experienceswithout the complexity. Whether it's flexible billing, personalized workflows, or real-time analytics, Loop helps brands turn one-time buyers into loyal subscribers. Trusted by 500+ fast-growing brands, were on a mission to make subscriptions more human, more flexible, and more profitable With the exceptional starting journey, we are all set to move into our next phase of the company to scale the business to $15M ARR and are looking to add exceptional talent across all verticals in the company. About the role KRAs - Work with our existing merchants on their problems (own NPS) and help them use the products in best possible way and grow their subscription business (subscription business growth) To achieve this, they would do analysis on their business and recommend insights on what could be done to improve the business. Should be good with numbers - excel is must / SQL or R preferable. Basis above, articulate solid POA and work with merchants + internal teams wherever applicable in executing this. Good communication / articulation. To achieve above plan, they would have need to be a good stakeholder management so past experience in this would be helpful. Our product is evolving at rapid pace + we are uncovering so many new insights so they must have structured way of operating + handle multiple things simultaneously. By executing above plan, they would have figured out some insights on the product so they work with closely with the product team to improve the product. They will work with out content and marketing team to write strong case studies. They work with merchants to get more referrals (own new ARR). Work-experience in SaaS would be helpful. Minimum 3 years experience. If you know anyone who fits the bill - please speak with them and connect us. This person will be working in the US timezone.
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CRM Implementation Specialist
1 week ago
Gurugram, India Customer Success Full timeJob Title CRM Implementation Specialist Description We are seeking a skilled CRM Implementation Specialist to lead the deployment of CRM systems for our mid-size clients. The successful candidate will be responsible for configuring CRM solutions, delivering comprehensive training, and developing detailed documentation to ensure client success and...
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Customer Success Manager
22 hours ago
gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.- Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing-...
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Customer Success Manager
23 hours ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp. Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing...
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Customer Success Manager
1 day ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing800Crores +...
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Customer Success Manager
1 week ago
Gurugram, India WATI.io Full timeWati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect...
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Customer Success Manager
2 weeks ago
Gurugram, India Weekday AI Full timeThis role is for one of the Weekday's clients Salary range: Rs 400000 - Rs 500000 (ie INR 4-5 LPA) Min Experience: 2 years Location: Gurugram JobType: full-time We are seeking a dynamic and customer-focused Customer Success Manager to drive client satisfaction, retention, and long-term relationships. In this role, you will serve as the primary point of...
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Customer Success Manager
1 week ago
Gurugram, India Weekday AI Full timeThis role is for one of the Weekday's clients Salary range: Rs - Rs (ie INR 4-5 LPA)Min Experience: 2 years Location: Gurugram JobType: full-time We are seeking a dynamic and customer-focused Customer Success Manager to drive client satisfaction, retention, and long-term relationships. In this role, you will serve as the primary point of contact for our...
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Customer Success Manager
3 weeks ago
Gurugram, India Spyne Full timeJob Description What Will You Do Customer Relationship Management - Build and maintain longlasting relationships with US & EU SaaS clients - Serve as the primary point of contact and trusted advisor for your portfolio of accounts - Lead regular business reviews and align stakeholders on objectives and measures of success Account Growth & Retention - Drive...
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Customer Success Account Manager
2 days ago
Gurugram, India Microsoft Full timeOverview The Customer Success Account Manager (CSAM) acts as the single customer facing, account durable leader responsible for managing and orchestrating support delivery activities within an account (set of accounts). This is inclusive of customer success, support, and transformation activities across the free-to-fee spectrum. The prevailing...
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AiSens - Manager - Customer Success
2 weeks ago
Gurugram, India Aisensy Communications Private Limited Full timeis a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing.400Crores + WhatsApp Messages...
