Product Support Engineer

DUTIES & RESPONSIBILITIES This person will be responsible for the day to day product support of TEOCO Planning Tools installed at global customer base. This includes day to day troubleshooting, monitoring, and assisting with product support queries to customer on ASSET Radio Planning product suite. Product Support on TEOCO RAN ASSET Product Escalate...

About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product ManagementAbout the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company’s structure to...

About the Opportunity:Role: Product Support EngineerLevel: Senior Executive/ Assistant ManagerLocation: GurgaonReporting to: Senior Manager - Product ManagementAbout the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a company's structure to deliver...

About the Job:Welcome to the production support engineer position at our company based in Gurgaon. We are seeking a talented individual to join our team and provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to maintain high system availability and performance.Key Responsibilities:Provide...

DUTIES & RESPONSIBILITIES Providing technical support for TEOCO software (tools / technology) via email, telephonically, remote Webex sessions or on-site (on need basis). Providing support on-site or off-site in three main areas: InstallationUpgradeTroubleshooting Provide product support services around TEOCO tool suite (for e.g. Asset Radio,...

About the jobPosition : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary : Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities :- Provide technical support to ensure the smooth operation of...

About the jobPosition : Production Support EngineerExperience : 2 YearsLocation : GurgaonJob Summary : Provide technical support, troubleshoot issues, implement workarounds, and collaborate with cross-functional teams to ensure high system availability and performance.Key Responsibilities :- Provide technical support to ensure the smooth operation of...

Description Join our Team About this opportunity The support engineer is a member of a team with high skills in supporting customers, 1st line engineers and 3rd part in advanced troubleshooting, fault isolation and remediation, to secure availability and fast resolution of the OSS/BSS product. You will be surrounded by people that are smart,...

JD for Product support engineer.- Good Communication Skills(Written & Verbal) and Interpersonal skills- Experience providing Product or Application Support- Knowledge on any of the CRM Tools like JIRA, Salesforce etc- Knowledge on Basic Linux, Networking, Any database Web Applications- Strong troubleshooting skills- Good knowledge on Customer/tech support...

POSITION: Application Support Engineer at XYZ CompanyRESPONSIBILITIES:Support Model tickets handling: Manage client tickets and provide L1/L2 level analysis for various issues such as application problems and access requests.Track tickets to ensure compliance with SLA.Client Monthly Full Refresh: Manage daily client refresh tasks for Medicaid, Claims, and...

About Us : Scaletrix AI is a Data Analytics and AI services provider with 15 years of shining experience in the sector. A team of alumni leads it from McKinsey, BCG, ZS, Genpact, Citi, IIT, ISB, FMS, and CMU. Scaletrix AI has helped various companies develop end-to-end solutions by bringing data engineering and data sciences together. Additionally, the...

Production Support - CREQ189027 Description Production SupportHands on experience supporting the following technologies:UNIX shell scripting LINUX preferredDatabase concepts preferably Oracle & SQL scripting, troubleshooting DB related issuesJava / J2EE applications.Experience working with enterprise messaging products preferably MQ Series, KafkaExperience...

What You'll Do: The Product Support team plays a crucial role in resolving inquiries escalated from Level-1 support. By providing specialized expertise, troubleshooting skills, and adopting a knowledge-centered service model, this team ensures efficient issue resolution and enhances overall customer satisfaction. Inquiry Resolution Lead the resolution of...

What You'll Do: The product Support team plays a crucial role in resolving inquiries escalated from Level-1 support. By providing specialized expertise, troubleshooting skills, and adopting a knowledge-centered service model, this team ensures efficient issue resolution and enhances overall customer satisfaction. Inquiry Resolution Address and resolve...

Role OverviewYou will join the SWIFT International Payments Engineering team, taking care of Australia's most extensive system for international payment transfers.You will collaborate with several bank teams, including security, risk, IT infrastructure, projects, compliance, and third-party vendors.Your chance to shine:Enhance processes and code to boost...

Role OverviewYou will be part of the SWIFT International payments engineering team, supporting and maintaining Australia's most extensive international payment transfer system.You will work with various teams across the bank, particularly group security, risk and assurance, IT infrastructure, projects, the compliance team, and third-party vendors.Your...

24x7 , Disaster Recovery , English , HTML , ITIL , JIRA , Linux , Oracle , SQL , Windows , A , Ability , Action , Activities , Alerts , Ansible , Application , Application Support , Applications , Assignments , Autosys , Availability , Azure , BASIC , Backup , Business , CFT , CSS3 , Capability , Client , Client Facing , Compliance , Coordinate ,...

What You'll Do:The Product Support team plays a crucial role in resolving inquiries escalated from Level-1 support. By providing specialized expertise, troubleshooting skills, and adopting a knowledge-centered service model, this team ensures efficient issue resolution and enhances overall customer satisfaction.Inquiry Resolution Lead the resolution of...

**About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...

Location: Gurgaon, HR, IN, 122002- Req ID: 5563**Job Summary**: The Ingersoll Rand Sales Enablement product support coordinator is responsible for supporting the commercialization of whole goods products resulting in the continual increase in the WG revenue stream from the sale of new compressors. Responsibilities will include support Middle East and Africa...