Customer Support Engineer
4 weeks ago
Candidates having practical hands on experience in repair upto component level service will be preferred.
Proven track record of maintaining high customer satisfaction and Customer Support revenue growth
Candidates having exposure on XRF/XRF/ C.N.A may get preference.
Exposure on XRF / XRD will be an added advantage
Key Result Areas:-
The incumbent will provide service support to XRD XRF Cross Belt Analyzers which will cover following customer support activity :-
Installation and Calibration of CNA/XRF/XRD systems
Provide corrective and preventive maintenance as per norms.
Manage Maintenance Contracts and achieve revenue targets
Sell spares and accessories to achieve revenue Targets
Maintain high uptime as per commitments to customers in their Contracts.
Ensure collection of account receivables of AMC, Spares and Accessories in time.
Provide highest level of customer satisfaction.
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Customer Support Engineer
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Customer Support Engineer
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kolkata, India Taragana Full timeJob Description Customer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and internal FAQ database to facilitate...
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Customer Support Engineer
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Kolkata, India Concept Life Sciences Full timeThe Engr. should have two to seven years’ experience in high end Sophisticated Analytical Instrumentation, Control Instrumentation or Medical Electronics Field. Candidates having practical hands on experience in repair upto component level service will be preferred. Proven track record of maintaining high customer satisfaction and Customer Support...
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kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...
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kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...
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