Senior Customer Support Engineer, Raipur
2 weeks ago
Sr. Customer Support
Engineer
for Beckman Coulter Diagnostics is responsible for delivering customer support in terms of technical service at
Raipur and associated territories.This position is part of the Technical Service department located at Raipur- Chhattisgarh and will be indicated as a fully Remote position providing service support to our esteemed clients aligned with our vision of delivering healthcare to patients across the globe.You will be a part of the
West Service Team
and report to the State Service Manager– Mumbai responsible for client support across the state. If you thrive in a fast-paced, competitive, collaborative, and high-performing role and want to work to build a world-class Service organization—read on.In this role, you will have the opportunity to:1. Installs and maintains instruments and systems in a laboratory environment.2. Delivers basic operational training at installation.3. Provide effective product and customer support.4. Ensures Preventive Maintenance planning (PM) & Modification (MOD’s) planning are performed in a timely manner.5. Seeks timely support for difficult product issues avoiding unnecessary downtime.6. Performs timely reporting of his activities.6. Maintains excellent customer relationship, specifically with his/her directly assigned accounts.7. Adheres to field service policies procedures and standards.8. Maintain recommended spare parts for his product range.9. Ensures appropriate spare parts stockThe Extended requirements of this role would be, that you1. Can independently handle 1 or more product groups (for example Immuno, Hematology, or Chemistry) with timely expert support.2. Able to identify application vs. service issues and collaborates to re3. Provide Onsite Mentoring to New AssociatesThe essential requirements of the job include.Graduation- Electrical/Electronics/ Biomedical Engineering (Any subjects with electrical and electronics in the curriculum)
3-8 Years on any type of instrumentation- Medical or Analytical Or Remote: 3-8 Years on any type of with Basic experience on In-Vitro Diagnostics Equipment’s (Hematology, Chemistry or Immunoassay) Is able to logically resolve or troubleshoot in times of crisis and leverage expert help
Self-Managed, Multitasking
It would be a plus if you also possess previous experience in:Technically competent with strong people skills to promote teamwork needed to achieve reliable program objectives: the ability to work in a team environment.
A proven ability to interface with diverse technical is an essential requirement.
Ability to coordinate and collaborate with other functions to achieve client delight.
Microbiology, Urine analysis, Remote diagnostics, LIS, and networking skills
MS -office, Teams
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
-
Senior Customer Support Engineer, Raipur
2 weeks ago
kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...
-
Senior Customer Support Engineer, Raipur
2 weeks ago
Kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Senior Customer Support Engineer, Raipur
2 weeks ago
Kolkata, West Bengal, India Danaher Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
-
Senior Customer Support Engineer, Raipur
2 weeks ago
Kolkata, India Danaher Full timeWondering whatâs within Beckman Coulter Diagnostics? Take a closer look.At first glance, youâll see that for more than 80 years weâve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Weâre building a culture that...
-
Senior Customer Support Engineer, Bhopal
3 weeks ago
Kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Senior Customer Support Engineer, Madurai
2 weeks ago
Kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Senior Customer Support Engineer, Madurai
2 weeks ago
kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Senior Customer Support Engineer, Madurai
1 week ago
Kolkata, West Bengal, India Danaher Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
-
Senior Customer Support Engineer, Bhopal
4 weeks ago
kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...
-
Senior Customer Support Engineer, Bhopal
4 weeks ago
Kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Senior Customer Support Engineer, Madurai
2 weeks ago
Kolkata, India Danaher Full timeWondering whatâs within Beckman Coulter Diagnostics? Take a closer look.At first glance, youâll see that for more than 80 years weâve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Weâre building a culture that...
-
Customer Support Engineer
4 weeks ago
Kolkata, India Taragana Full timeJob DescriptionCustomer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and internal FAQ database to facilitate faster and...
-
Customer Support Engineer
1 month ago
Kolkata, India Taragana Full timeJob Description Customer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and internal FAQ database to facilitate...
-
Customer Support Engineer
1 month ago
kolkata, India Taragana Full timeJob Description Customer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and internal FAQ database to facilitate...
-
Customer Support Engineer
4 weeks ago
Kolkata, India Concept Life Sciences Full timeThe Engr. should have two to seven years’ experience in high end Sophisticated Analytical Instrumentation, Control Instrumentation or Medical Electronics Field.Candidates having practical hands on experience in repair upto component level service will be preferred.Proven track record of maintaining high customer satisfaction and Customer Support revenue...
-
Customer Support Engineer
1 month ago
kolkata, India Concept Life Sciences Full timeThe Engr. should have two to seven years’ experience in high end Sophisticated Analytical Instrumentation, Control Instrumentation or Medical Electronics Field. Candidates having practical hands on experience in repair upto component level service will be preferred. Proven track record of maintaining high customer satisfaction and Customer Support...
-
Customer Support Engineer
1 month ago
Kolkata, India Concept Life Sciences Full timeThe Engr. should have two to seven years’ experience in high end Sophisticated Analytical Instrumentation, Control Instrumentation or Medical Electronics Field. Candidates having practical hands on experience in repair upto component level service will be preferred. Proven track record of maintaining high customer satisfaction and Customer Support...
-
Senior Systems Analyst
1 week ago
Kolkata, India Oracle Full timeAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Sr. Customer Support Engineer, Bangalore
2 weeks ago
Kolkata, India Danaher Full timeWondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...
-
Sr. Customer Support Engineer, Bangalore
2 weeks ago
Kolkata, West Bengal, India Danaher Corporation Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...