Major Incident Manager

Role Background: Tech Mahindra delivers large application maintenance support (AMS) -managed services and IT Infrastructure managed services (IMS) to many customers. As part of AMS and IMS delivery, Tech Mahindra will also implement Service Management Office (SMO) which will implement and operate ITIL best practices. This role will be part of SMO working in...

Hi All, Please find the below mentioned JD on the same. Associate Business Consultant (u4) / Sr Business Analyst (U3) (ITIL) Tech Mahindra delivers large application maintenance support (AMS) -managed services and IT Infrastructure managed services (IMS) to many customers. As part of AMS and IMS delivery, Tech Mahindra will also implement Service...

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Role Background:Tech Mahindra delivers large application maintenance support (AMS) -managed services and IT Infrastructure managed services (IMS) to many customers. As part of AMS and IMS delivery, Tech Mahindra will also implement Service Management Office (SMO) which will implement and operate ITIL best practices. This role will be part of SMO working in...

Position Description: * Establishing & Issuing Customer & CGI communications* Communicate status and act as the central communication point* Interlock with the technical teams for incident resolution* Ability to get the right support team based on the incident* Perform escalation to ensure quick resolution of the incident* Engagement of Third...

Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/NoidaJob Description :- Act as focal point for all severity 1 and business impacting major incidents reported- Responsible for planning and coordinating all the activities required to perform, monitor and report on major incident management process-...

Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/NoidaJob Description :- Act as focal point for all severity 1 and business impacting major incidents reported- Responsible for planning and coordinating all the activities required to perform, monitor and report on major incident management process-...

Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/NoidaJob Description :- Act as focal point for all severity 1 and business impacting major incidents reported- Responsible for planning and coordinating all the activities required to perform, monitor and report on major incident management process-...

Role : Major Incident ManagementKey Skills : Major Incident Management, ITSM, Good Understanding of Azure CoreNotice Period : Immediate- 15 Days Job Description :We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficient and effective management of major incidents. The ideal candidate will play a critical role...

Role : Major Incident ManagementKey Skills : Major Incident Management, ITSM, Good Understanding of Azure CoreNotice Period : Immediate- 15 Days Job Description :We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficient and effective management of major incidents. The ideal candidate will play a critical role...

About the Role :We are seeking a highly experienced and results-oriented Change & Major Incident Management Specialist to join our growing team. In this critical role, you will play a dual role, ensuring both the smooth implementation of changes and the effective resolution of major IT incidents. You will be responsible for developing and maintaining robust...

About the Role :We are seeking a highly experienced and results-oriented Change & Major Incident Management Specialist to join our growing team. In this critical role, you will play a dual role, ensuring both the smooth implementation of changes and the effective resolution of major IT incidents. You will be responsible for developing and maintaining robust...

About the Role :We are seeking a highly experienced and results-oriented Change & Major Incident Management Specialist to join our growing team. In this critical role, you will play a dual role, ensuring both the smooth implementation of changes and the effective resolution of major IT incidents. You will be responsible for developing and maintaining robust...

About the Role :We are seeking a highly experienced and results-oriented Change & Major Incident Management Specialist to join our growing team. In this critical role, you will play a dual role, ensuring both the smooth implementation of changes and the effective resolution of major IT incidents. You will be responsible for developing and maintaining robust...

Major Incident Management (Global scope) Drive Major Incident Management Process across the globe. Liaison between Technical teams during a Major Incident and provide updates to all the stakeholders at regular intervals. Following target time/date for providing PIR within a stipulated timeframe by coordinating across vendors. Assisting with...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

A proactive and knowledgeable Incident Manager with a strong background in problem management and technical support. Experienced in managing fault tickets, providing L1/L2 Application support to customers, isolating, diagnosing, reproducing, and solving technical issues, and ensuring high levels of customer satisfaction. Adept at working independently and...

Dear Candidates Urgent Requirement Position - Incident Management Command Center / NOC Engineer Exp - 1 to 2 Years Salary - 2 to 4LPA Location - Hyderabad/Bangalore Role Command Center Engineer Job Responsibilities: Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Monitoring...

Job Description : This job is primarily responsible for applying a high level of depth and breadth of expertise in the area of Major Incident Management.This position is also responsible for providing technical direction and leadership in areas of Problem and Change Management Facilitates the technical bridge during Priority 1 incidents by providing general...