Desktop Support Engineer
1 month ago
- Provide comprehensive end-user IT support, including troubleshooting hardware, software, and network issues, while striving to automate repetitive tasks to enhance team efficiency
- Take ownership of incident management, conducting thorough root cause analysis and ensuring timely resolution, leveraging strong troubleshooting skills
- Managing the Asset Register, and overseeing the new Joiner, Movers, and Leavers (JML) process
- Uphold device security by supporting end-user devices and ensuring adherence to security policies, utilizing expertise in Intune for device management
- Collaborate effectively within an international IT team, handling support cases and changes using ticketing systems
- Ensure workspace at offices is set up and working properly, including meeting rooms
- Administer SharePoint to ensure effective collaboration and document management within the organization, handling all related issues and configurations
- Facilitate user adoption and productivity through IT training sessions, create and update documentation/user guides
- Deployment, configuration, and management of MacOS devices using Jamf Pro
- Possess 8-10 years of experience in IT Administration and support, with a strong focus on maintaining Windows-based user endpoints and administering Active Directory and Office365 user accounts
- Demonstrate proficiency in Mac OS end-user support and advance networking concepts
- Proficiency in PowerShell scripting for automating tasks to enhance efficiency and productivity in IT operations
- Experience with Active Directory user management and Office365 user administration
- Strong communication skills, essential for effectively conveying technical information and supporting users of varying expertise levels
- Experience with compliance programs and a proactive approach to learning and adopting new technologies and best practices
- Experience utilizing Service Desk systems (preferably JIRA) to manage workflow and uphold quality standards
- Microsoft or similar qualifications relevant to this role are desirable
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Desktop Support Engineer
2 months ago
bangalore, India @ Six Sigma Full timeJob Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary...
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Desktop Support Engineer
1 week ago
bangalore, India @ Six Sigma Full timeJob Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary...
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Desktop Support Engineer
1 week ago
bangalore, India Computacenter Full timeDear Applicant,Greetings from Computacenter!We at Computacenter have few opportunities for Desktop Support Engineer interested candidates please send your updated resume to Pavan ( )Below are the details for the above opportunity.Experience: 1 to 3 yearsLocation: Bangalore (Work from Office)Notice Period: Immediate - 30 days.Skills required: Desktop...
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Desktop Support Engineer
3 weeks ago
bangalore, India Computacenter Full timeDear Applicant, Greetings from Computacenter! We at Computacenter have few opportunities for Desktop Support Engineer interested candidates please send your updated resume to Pavan ( ) Below are the details for the above opportunity. Experience: 1 to 3 years Location: Bangalore (Work from Office) Notice Period: Immediate - 30 days. Skills required: Desktop...
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Desktop Support Engineer
4 weeks ago
bangalore, India Maneva Consulting Pvt. Ltd Full timeGreetings From Maneva! Job Description Job Title - Desktop Support Engineer Location - Bangalore Experience - 1 - 5 Years Job Requirements: Troubleshooting & fixing desktop / laptop OS, e-mail client• Creating OS images to reduce the OS deployment time. Mentoring L1...
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Desktop Support Engineer
1 month ago
Bangalore, India QUESS Full timeJob Title : Desktop Support EngineerExperience : 1-4 yearsSkills :- Proficient in PC hardware troubleshooting and maintenance.- Strong understanding of networking concepts.- Experience with ServiceNow tools for incident management and ticketing.- Familiarity with the ITIL platform for IT service management.Job Description :- We are seeking a Desktop Support...
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L1 Desktop Support Engineer
2 weeks ago
bangalore, India Excis Compliance ltd Full timeThe Band 1 – Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
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Desktop Support Engineer
2 weeks ago
bangalore, India Excis Compliance ltd Full timeTheBand 1 Desktop Technician will provide day to day localremotedesktop support receive inbound calls answer questions troubleshootand document steps performed to resolve challenges with hardwaresoftware and application issues in a ticketing system. Thecandidate will also need to facilitate customer resolution forcalls and engage their supervisors and...
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Desktop Support Engineer
4 weeks ago
Bangalore, India Conquest Technology Solutions Pvt Ltd Full timeAbout the Role : We are seeking a highly motivated and customer-focused Desktop Support Technician to join our IT team. You will play a vital role in providing technical support to our end-users, ensuring their desktops, laptops, and mobile devices function efficiently and securely.Responsibilities :- Troubleshoot and resolve hardware and software issues...
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Desktop Support Engineer
1 week ago
Bangalore, Karnataka, India Conquest Technology Solutions Pvt Ltd Full timeAbout the Role :We are seeking a highly motivated and customer-focused Desktop Support Technician to join our IT team.You will play a vital role in providing technical support to our end-users, ensuring their desktops, laptops, and mobile devices function efficiently and securely.Responsibilities :- Troubleshoot and resolve hardware and software issues...
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Desktop Support Engineer
4 weeks ago
Bangalore, Karnataka, India Conquest Technology Solutions Pvt Ltd Full timeAbout the Role :We are seeking a highly motivated and customer-focused Desktop Support Technician to join our IT team.You will play a vital role in providing technical support to our end-users, ensuring their desktops, laptops, and mobile devices function efficiently and securely.Responsibilities :- Troubleshoot and resolve hardware and software issues...
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Desktop Support Engineer
1 week ago
Bangalore, India Conquest Technology Solutions Pvt Ltd Full timeAbout the Role : We are seeking a highly motivated and customer-focused Desktop Support Technician to join our IT team. You will play a vital role in providing technical support to our end-users, ensuring their desktops, laptops, and mobile devices function efficiently and securely.Responsibilities :- Troubleshoot and resolve hardware and software issues...
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Desktop Support Engineer
3 weeks ago
bangalore, India Iron Systems Full timeResponsibilities: Diagnose and troubleshoot technical issues, including account setup, network configuration, software, and hardware issues. Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF. Perform network troubleshooting, particularly on VPN...
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Desktop Support Engineer
1 week ago
bangalore, India Iron Systems Full timeResponsibilities: Diagnose and troubleshoot technical issues, including account setup, network configuration, software, and hardware issues. Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF. Perform network troubleshooting, particularly on VPN...
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Desktop Support Specialist
2 weeks ago
bangalore, India Marlabs Software Pvt Ltd Full timeMarlabs is seeking a highly skilled Desktop Support Specialist to join our dynamic IT team. As a Desktop Support Specialist, you will be responsible for providing technical assistance and support for our desktop systems, software, hardware, and peripherals. You will work closely with end-users to resolve technical issues, perform system upgrades and...
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Desktop Support Manager
3 weeks ago
bangalore, India Black Box Full timeLocation : Manyata Tech Park, Hebbal, Bangalore Timings : 6.00 PM to 3.00 AM IST/ 2.00 PM to 11.00 PM IST ***Immediate Joiners Only*** Summary Provide direct leadership of the Global Desktop Support teams to assure end user ticket management, timely ticket resolution and laptop/desktop pre-deployment and delivery oversight and support including...
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Senior Desktop Engineer
2 months ago
bangalore, India Focus Edumatics Pvt Ltd Full timeRoles & Responsibilities: Advanced Desktop Support: Provide expert-level technical assistance and support for desktop systems, applications, and advanced user issues. Hardware Management: Lead in troubleshooting, repairing, and optimizing hardware issues in desktop computers and peripherals, including high-level challenges. Software Management: Oversee...
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Desktop Support Specialist
2 weeks ago
bangalore, India Marlabs Software Pvt Ltd Full timeMarlabs is seeking a highly skilled Desktop Support Specialist to join our dynamic IT team. As a Desktop Support Specialist, you will be responsible for providing technical assistance and support for our desktop systems, software, hardware, and peripherals. You will work closely with end-users to resolve technical issues, perform system upgrades and...
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Desktop Support Specialist
4 weeks ago
bangalore, India Tranzeal Incorporated Full timeJob Title: Desktop Support Specialist IILocation:Bangalore, KAThis role involves providing IT procurement, configuration, and support services for PC/Mac platforms, video conferencing, phone systems, and more.Responsibilities:Procure, configure, and support IT hardware/software.Assist with basic IT infrastructure tasks under guidance.Follow SOPs, escalate...
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Desktop Support Ticket
1 month ago
bangalore, India Wipro Full timeHi Linkies,Experience-2 to 4 YearsLocation-BangaloreSkills: Desktop Support, GDS tool and Ticketing experienceResponsibilities :• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues through electronic and telephonic channels.• Efficiently triage, log, and monitor problems until...