Help Desk Executive

Responsibilities:* Manage help desk operations efficiently* Maintain high customer satisfaction ratings* Provide exceptional support via phone, email & chat* Collaborate with Techical team on system improvements

Job Title: Help Desk ExpertWe are seeking a highly skilled Help Desk Expert to support the execution of our strategic roadmap. The successful candidate will be responsible for configuring and implementing workflows in Zendesk, leveraging Autonomous AI Agent capabilities to enhance automation and agent productivity.Key Responsibilities:Configure and implement...

Job Title: Help Desk SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Help Desk Specialist. This role is responsible for providing exceptional support to our clients through various communication channels, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Respond to inbound and...

Job Description - Help Desk Support I System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 20 years, our focus on becoming a trusted partner to each client has allowed us to become a $140MM+ company with a pool of over...

Responsibilities :Serve as the primary point of contact for IT support requests via phone, email, and ticketing system. Log, categorize, and prioritize incoming support tickets, ensuring timely and accurate resolution. Provide first-level troubleshooting and resolution for hardware, software, network, and application issues. Install, configure, and...

Title: Help Desk Executive (Preferred Female) Location: Hi Tech City, Hyderabad Experience - 0-2 Yrs Qualification: Any Degree Skills: Must be fluent in Malayalam, very good communication preferred, basic knowledge in Microsoft. DUTIES - Attend and handle all the inbound calls - Attend the queries of clients and direct the queries into concerned...

Title: Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time: IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist...

Company Overview: Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

Title: Helpdesk Engineer Location: Hyderabad Mode of Work: Work from Office Shift time: IST 4:30 pm - 12:30am Total experience: 1-3 years Key Responsibilities: · Provide first-level support for hardware, software, network, and system issues · Troubleshoot and resolve basic technical problems or escalate as necessary · Log and track issues using...

Help-desk Team Lead HyderabadFull Time OpportunityTechnical Skills Required:Strong knowledge of Windows OS, Microsoft 365/Outlook, Active Directory, VPNs, and Remote Access tools.Experience with ticketing systems (ServiceNow, JIRA, Remedy, or similar).Good understanding of LAN/WAN, Wi-Fi, routers, switches, firewalls, and VPN technologies.Familiarity with...