
Help-desk Team Lead
3 days ago
Help-desk Team Lead
Hyderabad
Full Time Opportunity
Technical Skills Required:
- Strong knowledge of Windows OS, Microsoft 365/Outlook, Active Directory, VPNs, and Remote Access tools.
- Experience with ticketing systems (ServiceNow, JIRA, Remedy, or similar).
- Good understanding of LAN/WAN, Wi-Fi, routers, switches, firewalls, and VPN technologies.
- Familiarity with cloud platforms (Azure, Office 365, or equivalent).
- Knowledge of endpoint security tools (antivirus, encryption, DLP).
- Experience in troubleshooting hardware/software/networking issues.
- Exposure to ITIL processes (Incident, Problem, Change Management).
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or equivalent.
- 5–7 years of IT support/help desk experience, with at least 2 years in a team lead or supervisory role.
- IT certifications preferred: ITIL Foundation, CompTIA A+, Network+, Microsoft Certified, or similar.
- Strong leadership, communication, and problem-solving skills.
Thanks & Regards
Ramdas Sakthivel | Sr.Technical Recruiter
Arthur Grand Technologies Inc
Job Type: Full-time
Work Location: In person
-
Help Desk Team Lead/ SLA
2 weeks ago
Hyderabad, Telangana, India Arthur Grand Full time ₹ 1,04,000 - ₹ 1,30,878 per yearArthur Grand Technologies is currently seeking a highly motivated and skilled Help-desk Support Team LeadTechnical Support / Help-desk Support Team LeadHyderabad(ONSITE)Must Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service skills,...
-
Help-desk Support Team Lead
2 days ago
Hyderabad, Telangana, India Arthur Grand Full time ₹ 60,000 - ₹ 10,00,000 per yearTechnical Support / Help-desk Support Team Lead Hyderabad(ONSITE)Full Time OpportunityMust Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing...
-
Help Desk Executive
2 weeks ago
Hyderabad, Telangana, India Revolutionare Sustainable Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage help desk operations efficiently* Maintain high customer satisfaction ratings* Provide exceptional support via phone, email & chat* Collaborate with Techical team on system improvements
-
Help Desk Engineer
1 week ago
Hyderabad, Telangana, India Xemplar Insights Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTitle:Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time:IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...
-
Help Desk Engineer
4 weeks ago
Hyderabad, Telangana, India Xemplar Insights Full timeTitle: Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time: IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...
-
Consultant - IT Service Desk Team Lead
2 weeks ago
Hyderabad, Telangana, India Genpact Full time ₹ 12,00,000 - ₹ 24,00,000 per yearConsultant - IT Service Desk Team Lead-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions...
-
Help Desk Technician II
2 weeks ago
Hyderabad, Telangana, India Experian Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...
-
HR Help Desk and Support
2 weeks ago
Hyderabad, Telangana, India Panzer Technologies Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: ReceptionistJob SummaryWe are looking for a professional and personable Receptionist to manage our front desk and provide administrative support across the organization. As the first point of contact, you will represent the company to clients, visitors, and employees, ensuring a welcoming and efficient reception experience.Key...
-
Technical Team Lead
2 weeks ago
Hyderabad, Telangana, India Accentrix solution Full time ₹ 8,400 - ₹ 9,00,000 per yearRole: Service Desk Team leadSkills:At least of 6+ years of experience in technical support /service desk1+ year in the role of a Team lead.Working knowledge of Active Directory, Exchange, Office365 application troubleshooting, technical support...Any GraduateLooking for immediate joinersLocation: HyderabadFor More Info Contact HR Ayesha: Qualifications...
-
Service Desk Lead
7 days ago
Hyderabad, Telangana, India Yitro Global Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole: Service Desk LeadJob Locations: HyderabadMode of Work: Work from officeYears of Exp :9+ yearsJob Summary:Qualifications:Education:Bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience).Experience:Minimum of 8 years of experience in IT support or service desk roles, with at least 4 years in a...