The Hubverse | Client Account Manager | bangalore

2 months ago

bangalore, India The Hubverse Full time

About Us: The Hubverse

Welcome to Hubverse, a full-stack Branding & Content House built by creators especially for Indian Brands. We are a modern-day Creative Agency: a Think-tank, that partners with brands and creators to craft meaningful digital experiences and scalable influencer strategies.

Through expert storytelling and design, we craft captivating, social-first content for brands and their communities.

By leveraging our media reach through The Hub Bengaluru, we connect communities and deliver impactful storytelling and design. Our social-first content reaches over 250 Million Gen Z and Millennials a year.

We entertain, inform, connect, and transform social media audiences into vibrant communities.

Some of the Industry leaders we have worked with in the past: Padel Park, Under 25 Summit, Zerodha, and many more.


Our Businesses:

  • The Hubverse
  • Safina Ventures
  • The Hub Bengaluru
  • The Hub Co
  • Barely Opinionated
  • Hub Studios
  • Safina Banquets


CTC: 9-12 LPA + Rewards

Hub Rewards:

  • 5% of the gross value of projects

Additional Rewards:

  • 10% of the first month gross if our client renews their retainer beyond a year.
  • 5 % of gross profits in case of all upsells.


About The Role:

As a Client Account Manager, you will be responsible for building and maintaining relationships with our clients, understanding their needs, and ensuring that we are delivering high-quality creative solutions that meet their expectations.


Key Responsibilities:

  • Manage responsibilities related to branding, social media, creative projects, and events, ensuring all deliverables align with client expectations and industry standards.
  • Serve as the lead point of contact for all customer account management matters.
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Shape industry-leading creative strategies for our clients.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Collaborate with our creative team to ensure the delivery of high-quality content.
  • Help our clients build communities, enable partnerships, manage relationships, host events, and bridge the gap between online storytelling and IRL activations.


Qualifications:

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Solid experience with any CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation, and presentation abilities
  • Strong verbal and written communication skills

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