Dental Customer Support Representative

2 weeks ago

Thaltej, India Smyl Manatee Full time

Are you a motivated and organized individual with Customer Service experience in USA healthcare industry? We're looking for a Dental Customer Service Agent to join our team and play a vital role in ensuring smooth front office operations while delivering exceptional support to our patients.

Key Responsibilities:

  • Virtually Greet and communicate with patients in a friendly and professional manner
  • Handle inbound and outbound patient calls, addressing inquiries and concerns effectively
  • Manage and reschedule appointments for the dental hygienist and dentists as needed
  • Perform dental insurance eligibility verifications and assist with insurance-related queries
  • Support front office operations and contribute to efficient patient flow
  • Work on Patient Re-Activation for practice to ensure effective scheduling
  • Working with Office Management team in US to ensure a smooth patient transition between teams.
  • Maintain accurate patient records and ensure timely follow-ups

Requirements:

  • Previous experience in a dental office setting (front desk, coordinator, or patient caller role preferred)
  • Strong communication and interpersonal skills, especially with U.S. patients
  • Knowledge of dental insurance processes and eligibility checks
  • Proficiency with dental scheduling software and RCM practices
  • Ability to multitask, stay detail-oriented, and work in a fast-paced environment
  • Experience working in a U.S. healthcare/dental setup is highly preferred

Salary Range: $350 – $400 (Paid in U.S. Dollars)

If you're passionate about patient care, have excellent communication skills, and a strong background in dental Customer Service and Patient Management , we'd love to hear from you

Job Type: Full-time

Pay: ₹20, ₹34,000.00 per month

Work Location: In person

  • Dental Customer Support Representative

    2 weeks ago

    Thaltej, Ahmedabad, Gujarat, India Smyl Manatee Full time ₹ 2,40,000 - ₹ 3,12,000 per year

    Are you a motivated and organized individual with Customer Service experience in USA healthcare industry? We're looking for a Dental Customer Service Agent to join our team and play a vital role in ensuring smooth front office operations while delivering exceptional support to our patients.Key Responsibilities:Virtually Greet and communicate with patients in...

  • Customer Support Engineer

    2 weeks ago

    Thaltej, India Multitech Control Systems Full time

    Multitech Control Systems is looking for a technically sound and customer-oriented Customer Support Engineer to join our Service Department. This role is ideal for candidates with 1–2 years of hands-on experience in the automation industry, who are looking for a non-field, in-house technical support role. Key Responsibilities: Provide in-house and...

  • Customer Support Executive

    2 weeks ago

    Thaltej, India Esmsys Full time

    Job Type: Full-time Location : Ahmedabad (Only Ahmedabad candidates can apply) Roles & Responsibilities Customer Support Executive ( easyIME ) / Customer Support Executive (night shift), USA process Appointment Management Schedule, reschedule, or cancel immigration medical exam appointments for applicants. Coordinate with U civil surgeons and clinic...

  • Customer Support Representative(Night Shift)

    1 day ago

    Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...

  • Customer Support Representative(Night Shift)

    1 day ago

    Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...

  • Marketing Representative

    2 weeks ago

    Thaltej, India Rising Venture Services Full time

    Role Summary We are looking for a confident Marketing Representative to drive international outreach and lead generation. This role demands excellent communication skills, cultural sensitivity, and a results-driven approach to engaging global prospects. Key Responsibilities Initiate outbound calls to international leads across targeted regions Present...

  • Customer Support

    2 weeks ago

    Thaltej, Ahmedabad, Gujarat, India Proplegit Global Pvt.Ltd Full time

    **Overview**: We are seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in managing the USA medical immigration process. This night shift role focuses on providing exceptional support and service to clients navigating medical immigration requirements, ensuring accuracy, compliance, and...

  • Customer Support Executive

    23 hours ago

    Ahmedabad, Thaltej, India Esmsys Full time US$ 40,000 - US$ 60,000 per year

    Job Type: Full-timeLocation : Ahmedabad (Only Ahmedabad candidates can apply)Roles & Responsibilities Customer Support Executive ( easyIME ) / Customer Support Executive (night shift), USA processAppointment ManagementSchedule, reschedule, or cancel immigration medical exam appointments for applicants.Coordinate with U civil surgeons and clinic staff to...

  • Customer Service Representative

    1 day ago

    Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...

  • Customer Support Engineer

    2 weeks ago

    Thaltej, Ahmedabad, Gujarat, India Multitech Control Systems Full time ₹ 1,80,000 - ₹ 2,20,000 per year

    Multitech Control Systems is looking for a technically sound and customer-oriented Customer Support Engineer to join our Service Department. This role is ideal for candidates with 1–2 years of hands-on experience in the automation industry, who are looking for a non-field, in-house technical support role.Key Responsibilities:Provide in-house and remote...