Customer Support Engineer

1 week ago


Thaltej Ahmedabad Gujarat, India Multitech Control Systems Full time ₹ 1,80,000 - ₹ 2,20,000 per year
  • Multitech Control Systems is looking for a technically sound and customer-oriented Customer Support Engineer to join our Service Department. This role is ideal for candidates with 1–2 years of hands-on experience in the automation industry, who are looking for a non-field, in-house technical support role.

  • Key Responsibilities:

Provide in-house and remote support for automation equipment such as PLCs, HMIs, SCADA etc.

Handle customer queries through phone, email, or remote access and provide prompt solutions.

Assist with configuration and testing of automation components.

Prepare and maintain technical documentation, service logs, and customer interaction records.

Coordinate with sales and project teams for technical inputs and post-sales support.

Conduct internal equipment checks and basic troubleshooting.

Job Types: Full-time, Permanent

Pay: ₹17, ₹19,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time

Ability to commute/relocate:

  • Thaltej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer support: 1 year (Preferred)

Language:

  • Gujarati (Required)
  • Hindi (Required)
  • English (Preferred)

Work Location: In person



  • Thaltej, India Multitech Control Systems Full time

    Multitech Control Systems is looking for a technically sound and customer-oriented Customer Support Engineer to join our Service Department. This role is ideal for candidates with 1–2 years of hands-on experience in the automation industry, who are looking for a non-field, in-house technical support role. Key Responsibilities: Provide in-house and...

  • Customer Support

    5 days ago


    Thaltej, Ahmedabad, Gujarat, India Bhagwati Organics Pvt. Ltd Full time

    Customer Support **Location**:Sindhu Bhawan, Ahmedabad **Responsibilities**: - Provide accurate information regarding products, services, pricing, and availability. - Assist customers with placing orders, processing returns, and resolving any concerns or complaints. - Collaborate with other departments to ensure timely resolution of customer issues. -...


  • Thaltej, Ahmedabad, Gujarat, India Zybra Private Limited Full time

    Provide quick and accurate online and technical support. - Resolve customer issues and ensure satisfaction. - Guide customers in using accounting software and GST features effectively. - Coordinate with the technical team to solve complex problems. - Maintain records of customer interactions and follow up on unresolved issues. - Suggest improvements in...


  • Thaltej, Ahmedabad, Gujarat, India Zybra Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Handle customer queries through phone, email, and chat.Provide quick and accurate online and technical support.Resolve customer issues and ensure satisfaction.Guide customers in using accounting software and GST features effectively.Coordinate with the technical team to solve complex problems.Maintain records of customer interactions and follow up on...


  • Thaltej, Ahmedabad, Gujarat, India ESMSYS PVT LTD Full time

    **Roles & Responsibilities: Roles & Responsibilities - Customer Support Executive (easyIME)** **Appointment Management** - Schedule, reschedule, or cancel immigration medical exam appointments for applicants. - Coordinate with U civil surgeons and clinic staff to match availability with applicant needs. - Maintain accurate applicant details and update...


  • Ahmedabad, Gujarat, India, Gujarat Bergen Systems Pvt Ltd Full time

    Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...


  • Ahmedabad, Gujarat, India, Gujarat TIGI HR Full time

    Position: Technical Support Engineer (Ahmedabad | WFO)Experience: 2–4 YearsWe're looking for a proactive and technically skilled Customer Experience Engineer to join our team in Ahmedabad. The ideal candidate will provide application support, troubleshoot technical issues, and ensure timely resolution via ITSM/ticketing systems — all while meeting...


  • Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...


  • Thaltej, Ahmedabad, Gujarat, India Esmsys Full time

    **Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...


  • Thaltej, Ahmedabad, Gujarat, India Smyl Manatee Full time ₹ 2,40,000 - ₹ 3,12,000 per year

    Are you a motivated and organized individual with Customer Service experience in USA healthcare industry? We're looking for a Dental Customer Service Agent to join our team and play a vital role in ensuring smooth front office operations while delivering exceptional support to our patients.Key Responsibilities:Virtually Greet and communicate with patients in...