Customer Support – Voice

3 weeks ago

Indore, India VySystems Full time

Job Description,

Title: Customer Support – Voice (US Process)

Location: Indore (Work from Home post-training)

Employment Type: Full-time

Shifts: Night Shift (US Hours)

Relocate to Indore also prefer

Work Mode:

  • Training Phase (4–5 weeks):
    Work from Office
  • Post Training:
    Work from Home

We are hiring enthusiastic and customer-focused professionals for the role of
Customer Support – Voice (US Process)
as part of our upcoming ramp-up in
Indore
. This is an excellent opportunity to be part of a growing team supporting our US clients.

Key Responsibilities:

  • Handle inbound/outbound customer calls for US-based clients.
  • Resolve customer queries, provide product/service information, and ensure customer satisfaction.
  • Follow communication procedures, guidelines, and policies.
  • Maintain accurate records of customer interactions.
  • Escalate unresolved issues to appropriate teams as necessary.

If interested kindly drop the mail to

Thanks & Regards,

Sanjai Kumar B

Technical Recruiter

Vysystems

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