Service Desk Management- Application Tech Support Practitioner
6 days ago
12 BDC7B Summary: As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management. - Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management. - This position is based at our Bengaluru office.- A 15 years full time education is required.
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Service Desk Management
3 weeks ago
Bengaluru, India VDart Software Services Pvt. Ltd. Full timeProject Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...
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Service Desk
1 week ago
Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time**Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...
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Service Desk Management
2 weeks ago
Bengaluru, India Trigent Software Private Limited Full timeSummary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional...
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Hiring || Service Desk Management- Bangalore
2 weeks ago
Bengaluru, Karnataka, India 2COMS Consulting Pvt. Ltd. Full timeService Desk ManagementLocation: BangaloreExp range: 1-3 yearsNP: ImmediateJob Description:As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret...
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Service Desk Management
3 weeks ago
Bengaluru, India Trigent Software Private Limited Full timeJob Description: "11 BDC7B Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to...
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Desktop Support
7 days ago
Gurugram, Hyderabad, Bengaluru, India Artech Infosystems Private Limited Full timeJob Description As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage...
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Bengaluru, India Amazon Full timeAmazon's Global ITS On-Premises organization seeks an experienced Program Manager to lead our APAC Desk Tech operations and drive strategic initiatives for asset and logistics management. This position will be instrumental in optimizing our peripheral asset lifecycle management, reducing waste, and improving resource utilization. Their regional focus will...
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Bengaluru, Karnataka, India Amazon Full timeAmazon's Global ITS On-Premises organization seeks an experienced Program Manager to lead our APAC Desk Tech operations and drive strategic initiatives for asset and logistics management. This position will be instrumental in optimizing our peripheral asset lifecycle management, reducing waste, and improving resource utilization. Their regional focus will...
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IT Service Desk Support
5 hours ago
Bengaluru, Karnataka, India GLOINNT Full time**Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...
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Bengaluru, India ADCI - Karnataka - A66 Full timeAmazon's Global ITS On-Premises organization seeks an experienced Program Manager to lead our APAC Desk Tech operations and drive strategic initiatives for asset and logistics management. This position will be instrumental in optimizing our peripheral asset lifecycle management, reducing waste, and improving resource utilization. Their regional focus will...
