Service Desk Management
3 hours ago
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient Service Desk Voice Support. - Utilize Japanese Language skills effectively. - Maintain client satisfaction through prompt and accurate issue resolution. - Collaborate with team members to enhance system performance. - Continuously improve product knowledge and technical skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Japanese Language - Strong understanding of IT service management principles. - Experience in troubleshooting and resolving technical issues. - Knowledge of incident management and ticketing systems. - Excellent communication and interpersonal skills.VDart: Digital Consulting & Staffing Solutions VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency Core Services: Digital consulting and transformation solutions Comprehensive staffing services (contract, temporary, permanent placements) Talent management and workforce solutions Technology implementation services Key Industries: VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations Notable Partnership: VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital , demonstrating their capability in large-scale digital transformation projects. With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.
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Service Desk
2 weeks ago
Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time**Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...
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Service Desk Lead
4 days ago
Bengaluru, India Relevance Lab Full timeThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Service Desk Lead
5 days ago
Bengaluru, India Relevance Lab Full timeThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Service Desk Lead
5 days ago
Bengaluru, India Relevance Lab Full timeThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Service Desk Lead
2 weeks ago
Bengaluru, Karnataka, India Relevance Labs Full time ₹ 10,000 - ₹ 50,000 per yearThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Managed Services Service Desk Coordinator
6 days ago
Bengaluru, India NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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IT Service Desk Manager
2 weeks ago
Bengaluru, Karnataka, India Smarsh Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWho are we?Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. ...
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IT Service Desk Manager
2 weeks ago
Bengaluru, Karnataka, India Smarsh Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWho are we?Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines....
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Service Desk
7 days ago
Bengaluru, India kiash solutions LLP Full time**Position Summary** The individual in this role will be a leader and critical thinker to join our Managed Services team. In this role, you will be reviewing, assigning, and responding to tickets created by customers in our existing JIRA system. You will also be responsible for managing the JIRA environment, recommending workflow enhancements, and executing...
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Hiring || Service Desk Management- Bangalore
1 week ago
Bengaluru, India 2coms Full timeJob Description Service Desk Management Location: Bangalore Exp range: 6 months - 2 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately...
