Customer Relation Executive

1 day ago

Mumbai, India Switrus Holidays Full time

Job Title:

Customer Relations Executive (Tele-Sales)

Jobs Review: We are looking to hire an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and packages. This role requires excellent communication skills, strong sales acumen, and a passion for travel.

Duties & Responsibility

  1. Acquire new customers through inbound calls, outbound calling, or email.

  2. Understanding customer needs and answering their queries related to products or services.

  3. Customer Service and Sales experience in European Market will be preferred.

  4. Excellent communication, time management and interpersonal skills.

  5. Knowledge of European tourist attractions and destinations.

  6. Must have good Sales skills preferably from Tours and Travel industry

  7. Customer Service and Sales experience in European Market will be preferred.

  8. Work with other departments of the organization to close more deals.

  9. Connecting with prospective customers through their preferred means of communication.

  10. Explain the features and benefits of the products and services to a prospect.

  11. Follow the tele-calling script to deliver the perfect pitch while talking to a prospect.

  12. Acquire required customer information for the sales process.

Tele-calling Job Responsibilities

  1. Finding new sales opportunities via inbound calls, outbound calls and email

  2. Calling the existing as well as prospective clients to encourage purchases

  3. Explaining the benefits of the companys products/ services to your potential clients and make the confirmations.

  4. Gathering and updating contact details of individuals

  5. Addressing concerns, uncertainties and suggestions of your customers and clients on time

  6. Making note of important details for every conversation

  7. Keeping a recording of every attempt to close sales, both successful and unsuccessful

  8. Regularly attending team meetings to better clarify progress and expectations related to your performance

  9. Conducting every interaction with respect regardless of the behavior of other parties

  10. Maintaining the business database by entering, verifying and also backing up relevant data.

Requirements:

  1. Sales skills along with experience, Tours and Travel & Tourism sales experience/ skills are plus.

  2. Customer Service and Sales experience in European Market will be preferred.

  3. Experience in creating sales, follow up & booking reservations.

  4. Excellent communication, time management and interpersonal skills.

  5. Knowledge of local tourist attractions and destinations.

  6. Multitasking & Time Management.

  7. Attention to details.

  • Customer Relation Executive

    2 weeks ago

    Mumbai, India Talent Corner Full time

    **JD for the position of Customer Relation Executive.** **Location**:Nariman Point, Mumbai. **Experience**:1 year. **Roles and responsibilities**: - Conduct market research to identify potential customers, market trends, and competitors within the manufacturing industry. - Generate leads and develop new business opportunities through networking,...

  • Customer Relation Executive

    2 weeks ago

    Mumbai, India Koinonia Coffee Pvt Ltd Full time

    **Requirement Description for** **Customer Relation Executive at KCROASTERS** **Designation**: Customer Relation Executive **Location of the Job**: Mumbai -Khar west **Experience**:(1-2 years) **Job type**: Full time **Annual Salary Range**: **About the Company**: **KC**ROASTERS-By Koinonia (earlier known as Koinonia Coffee Roasters) is a vertically...

  • Customer Relation executive

    2 weeks ago

    Kurla, Mumbai, Maharashtra, India Madhuban Toyota Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    We are looking for a qualified Customer Support Executive from Automobile industry to manage a team of representatives who will offer excellent customer service support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring...

  • Customer Relations Executive

    6 days ago

    Mumbai, Maharashtra, India Orbitouch Outsourcing Private Limited Full time

    **Urgent Hiring || Customer Relations Executive || Mumbai jogeshwari east** Profile - Customer Relations Executive Experience - 0-3 years Ctc - Upto 35,000 per month (Depend on the interview) Location - Mumbai jogeshwari east Working days - Monday to Saturday **Job Description / Responsibilities -** - Be the first point of contact for potential clients...

  • Customer Relation Executive

    3 days ago

    Mumbai, Maharashtra, India SWITRUS HOLIDAYS PVT LTD Full time

    The Customer Relations Executive’s responsibilities include selling our products to customers and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. Should have good sales skill to negotiate & close deals on priority. Duties & Responsibility - Understanding customer needs and answering their queries...

  • Customer Relations Executive

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India Interface Digital Solutions Pvt. Ltd. Full time

    **Job Title: Customer Relations Executive** **Company**: Interface Digital Solution Pvt.Ltd. **About the Company**: Established in 1995 with offices in India, Interface Digital specializes in providing a wide range of services to meet your business automation needs. **Job Summary**: As a Customer Relations Executive, you will be responsible for...

  • Customer Relation Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India HR Yaar Full time

    **Job Title**: Customer Relation Executive **Location**: Andheri (E), Mumbai **About Us**: We are an IT solutions provider committed to delivering exceptional service and building long-lasting relationships with our clients. We pride ourselves on understanding our customers' needs and offering reliable and efficient solutions tailored to the IT...

  • Customer Relation Executive

    6 days ago

    Mumbai, India R management Full time

    Post : CUSTOMER RELATION EXECUTIVE Gender : Male / Female Experience : 8 - 10 years in accounting and customer care. Job Profile: 1. Registration process completion of a new customer with the Vendor and Bank account Mapping for Inward and outward Bank payment. 2. Placing of order with consultation of customer and the Vendor Team. If required need to...

  • Customer Relation Executive

    19 hours ago

    Mumbai, India JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Customer Relation Executive

    6 days ago

    Nariman Point, Mumbai, Maharashtra, India Talent Corner Full time

    _**JD: Customer Relations Executive.**_ 1. Conduct market research to identify potential customers, market trends, and competitors within the manufacturing industry. 2. Generate leads and develop new business opportunities through networking, referrals, cold calling, and digital marketing strategies. 3. Build and maintain strong relationships with...