Customer Relation Executive

6 hours ago

Mumbai Maharashtra, India Peak Performance Advisors (OPS) PVTLTD Full time

**Job Title: Customer relation executive**
**Salary: ₹20,000 - ₹30,000**
**Location:

- Mumbai**

**Summary**:
We're looking for a proactive _Customer relation executive_ to manage strong relationships with customers, internal teams, and stakeholders. The role combines customer interaction with technical data management.

**Key Responsibilities**:

- Make outbound calls for lead generation and follow-ups
- Engage and understand customer needs
- Qualify leads and schedule appointments with faculty
- Maintain accurate records in CRM
- Follow up on inquiries and gather customer feedback
- Meet set performance metrics

**Requirements**:

- Bachelor’s degree (Business/IT or related)
- 1-2 years of experience in customer relationship management
- Strong communication and interpersonal skills
- Experience in data handling and CRM tools (Excel, SQL, etc.)
- Attention to detail and professionalism in managing sensitive data

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Experience**:

- student counselor: 1 year (required)
- Customer relationship management: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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