Team leader Manager

1 day ago


Delhi, India SMC Insurance Brokers Pvt Ltd Full time

Company Description

SMC Insurance Brokers (P) Ltd is a composite insurance Broker registered with the Insurance Regulatory and Development Authority of India (IRDAI). Headquartered in Delhi, we offer a wide array of insurance services, including life and non-life insurance, under professional guidance. We also engage in Corporate Business & Retail Listing with products such as GMC, Fire, and Burglary, and have strong partnerships with car dealerships like Honda and KIA across India for motor insurance. With years of combined experience, our mission is to provide client-focused advice and extensive claims support.

Role Description

This is a full-time on-site Team Leader Manager role located in Noida, India. The Team Leader Manager will be responsible for leading and managing a team of insurance professionals, setting and monitoring performance targets and TAT'S, providing training and development, developing strategies to meet Retention goals, and ensuring excellent customer service. The role will involve close collaboration with both the corporate and insurance units, as well as liaising with insurance partners to optimize service offerings.

Qualifications

  • Strong leadership and team management skills
  • Experience in performance monitoring and goal setting
  • Ability to provide training and development to team members
  • Excellent customer service and client relationship management skills
  • Understanding of insurance products and the regulatory environment
  • Sound knowledge of Medical Underwriting.
  • Effective communication and interpersonal skills
  • Proficiency in strategic planning and business development
  • Relevant bachelor's degree or equivalent experience
  • Experience in the insurance industry is a plus

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