Customer Service Associate

1 month ago


ahmedabad, India Paradise Placement Consultancy Full time

Job Description:

You will be responsible for answering customer questions about their accounts, financial products and services offered by the company, and resolving any issues they may have.

You may be required to help customers with financial transactions such as account transfers, bill payments, and other account-related tasks.

You will be responsible for providing excellent customer service by listening to customer concerns, empathizing with them, and providing appropriate solutions.

In addition to customer service, you may also be responsible for sales and marketing of financial products and services to customers, while adhering to company guidelines and regulations.

You will be required to maintain accurate records of customer interactions, including notes on inquiries, complaints, and resolutions.

You must ensure that you comply with all company policies and regulatory requirements when dealing with customer accounts.

You may work in a team and must collaborate with other departments to provide seamless and efficient customer service.

Candidate should have Minimum 1-year experience of Phone banking/ Customer care representative Speaking Skills - English/Hindi/Gujarati

Key Skills :

Customer Care

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