![Esmsys (Enterprise Service Management System)](https://media.trabajo.org/img/noimg.jpg)
Require Customer Service Representative
3 weeks ago
**Main Activities**:
- Understand and acquire thorough knowledge of various products of the company
- Maintain close contact with customers to know their requirement and close the sales
- Coordinate with sales team for setting up meetings/demo with customers and close the sales
- Resolve product or service problems by clarifying the customer's complaint / issues
- Contribute to team effort by accomplishing the goals set out by the company
**What are we looking for**:
- Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
- Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation skills
- Possess an ability to establish a rapport with customers, identify their concerns and needs and provide effective solutions in a timely manner
- Good general knowledge as well as market knowledge of Real Estate sector in Gujarat will be an added advantage
**Competitive Benefits**:
- Excellent compensation — well above the market average
- Extensive opportunities for growth and professional development
- Performance Bonus
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- ELLISBRIDGE, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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