Customer Care Associate

1 month ago


ahmedabad, India Milestone Job Consultant Full time

Job Purpose:Job Involves understanding the needs of the customer in-store and assisting them onsite for color selection.Site measurement & Providing quotation based on customer needs Timely execution of the Interior sites with good feedback.Following up with assigned reportsGenerating leads for Décor Product – via cold callAchieving respective Sales target – with respect to Décor CategoryResponsibilities:The Customer Care Associate's role is to understand the overall décor of the house and to help the customer to execute the sites with the co-ordination of Designer Associate.Maintainingthe Site Management Card/Lead Management/Site Completion CardCredibility Building with customer & servicing the high satisfaction and achieving NPS rating at Execution



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