Customer Care Associate

1 month ago


Ahmedabad Gujarat, India Bigtree Vision Management Company Full time

**Customer Care Associate (Full Time)**

**Ahmedabad, Vadodara, Godhra**
- ShareProvide guidance to the customers at their residence by exploring various product & finish options after site inspection & evaluation
CCA will take of all store category available in store
Co-ordinate and supervise the execution of painting work at the customer sites through panel of appointed contractors as per
Asian
paints recommended guidelines
Help and guide customers at their residence by explaining
different product and finish options.
Daily updates of all activities on the CA app
Site inspection & evaluation for surface defects and recommend
most suitable solutions
Site measurement & preparation of painting estimate as per rate
card and after consultation with store owner / Store in charge.
Appointment of contractors for execution of painting work
Supervision of ongoing / WIP sites for ensuring adherence to
Asian
paints recommended guidelines and on time work completion.
Timely resolution of customer complaints, if any
Help to generate leads/clients through market visits.
Explain to customers the various services rendered in the store
and direct customers to appropriate sections for expert help
Daily reporting of the collections and site status to store owner /
store in charge and senior officer
Maintaining the reports / formats as mandated by
Asian
paints
Daily updates of all activities on the CA app
Co-ordinate with contractors and ensure their attendance in all
contractor training programs organized by
Asian
paints.
Cross selling of product categories on PT sites
During market
scanning provide leads to other team members
Time Management, customer handling, efficiently execution of sites &people management
Finalization
of painting estimates as per rate cards and in consultation with store
owner.
Timely collection and immediate reporting of any deviations in
pre-decided
payment schedule
Cash handling by CA is strictly not allowed
Appointment of contractors from the panel for execution of painting
work at customer site
Supervision to ensure adherence to Asian
- Experience- 1 - 2 Years- Salary- 2 Lac 50 Thousand To 2 Lac 75 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Diploma, Other Bachelor Degree, B.B.A, Any Master Degree, Post Graduate Diploma, M.B.A/PGDM- Key SkillsSales Consultant

Time Management

**About Company**
- Contact Person- Abhishek Karia- Mobile 7048870388



  • Ahmedabad, Gujarat, India Milestone Job Consultancy Services Full time

    **Job Description**: **Job Purpose**: - **Job Involves understanding the needs of the customer in-store and assisting them onsite for color selection.**: - **Site measurement & Providing quotation based on customer needs**: - **Timely execution of the Interior sites with good feedback.**: - **Following up with assigned reports**: - **Generating leads...


  • ahmedabad, India Milestone Job Consultant Full time

    Job Purpose:Job Involves understanding the needs of the customer in-store and assisting them onsite for color selection.Site measurement & Providing quotation based on customer needs Timely execution of the Interior sites with good feedback.Following up with assigned reportsGenerating leads for Décor Product – via cold callAchieving respective Sales...


  • Ahmedabad, Gujarat, India Lobo Staffing Solutions Full time

    Share via: **About Client**: - **Company is an Indian multinational paint company, headquartered in Mumbai, company is engaged in the business of manufacturing, selling and distribution of paints, coatings, products related to home décor, bath fittings and providing related services. The company's manufacturing operations encompass 15 countries of the...


  • Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication Pay: ₹15,000.00 - ₹30,000.00 per...


  • Ahmedabad, Gujarat, India VasyERP Solutions Full time

    VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and satisfaction of...


  • Ahmedabad, Gujarat, India Sai Management Consultancy Full time

    Ahmedabad, Gujarat, India **Job Description**: - To commit effective service levels to investors within regulatory framework and timelines so as to accomplish company’s goals and objective in the long run. - Respond to customer/client queries as well as front end with client. - Forwarding highly complex queries to teams handling escalated complaints. -...


  • Ahmedabad, Gujarat, India YTPS HR Services Full time

    Customer Care Executive (Field staff): 1. Minimum qualification ITI or Diploma. 2. Daily customer visit to carry out service and repairs on guidance from Branch Service Head. 3. Basic radio programming (We will provide training for the same) 4. Ready to travel on an average 40-50 kms per day on his two wheeler. 5. At least 4 service calls per...


  • Ahmedabad, Gujarat, India SIMPOLO VITRIFIED PVT. LTD Full time

    **Position: Customer Care Executive** **Requirements**: - Proven experience in a customer service role preferable. - Excellent communication skills, both verbal and written. - Ability to remain calm and professional under pressure. - Familiarity in languages like telugu, Malyalam would be an added benefit - Familiarity with CRM systems and call center...


  • Ahmedabad, Gujarat, India PCB Power (Circuit Systems India Ltd) Full time

    Circuit Systems (India) Limited/PCB Power Position: - Technical Sales Support Executive/Customer Care Executive Qualification Required : - Any UG Graduation ( Electronics & Communication / Electrical / Electronic degree is a Plus ) Experience: 0-3 Years (Freshers can also apply) Location: - Ahmedabad Job Responsibilities - Provide Pre-sales technical...


  • Ahmedabad, Gujarat, India Smart Teachnology Full time

    Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...


  • Thaltej, Ahmedabad, Gujarat, India Synergy Resource Solution Full time

    Greetings from Synergy Resource Solutions, a leading HR Consultancy firm & Career Guide for Professionals like you. Our Client which is a leading Retail Optical Brand having retail showrooms all over Ahmedabad requires: **Designation**: Customer Care Executive **Location**: C G Road, Ahmedabad **Qualification**: Graduate **Gender**: Male...


  • Althan, Surat, Gujarat, India we are hiring Full time

    A Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...


  • Ahmedabad, Gujarat, India Heads Up For Tails Full time

    **Retail Sales Associate** **About Us** **Why Should You Join us?** The Pet Care space is a $100Bn market in the US and $50Bn market in China. India has emerged as the fastest growing Pet Care market in the world and estimated to reach $10Bn in the next 5yrs. We are proud to have been at the forefront of this growth over the past 16 years through which we...


  • Ahmedabad, Gujarat, India ARME Consulting Full time

    **Role: Customer Service Associate** **Industry: Hospitality** **Job type: Work from office** **Rotational Shift, Rotational week off** **Qualifications**: - **Fresher's or experienced** both are eligible - Any Graduate will work, preferable Bio background - Good to have experience in a customer service role or related field. - Good communication...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...

  • Retail Sales Associate

    24 hours ago


    Ahmedabad, Gujarat, India Heads Up For Tails Full time

    **Retail Sales Associate** **About Us** Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize high quality and functional pet products to improve the quality of your pet's life and make pet parenting delightful. We were founded with the sole aim of making the lives of all pet...