Customer Success Specialist

1 day ago

Bangalore, India Studium Full time

Customer Success Specialist – Bangalore, India

Location: Bangalore (On-site; no WFH/hybrid option)

Employment Type: Full-time

Industry: SaaS | EdTech | Higher Education Quality Assurance

Reports To: Head – Customer Success

CTC - Rs. 3 Lacs to 6 Lacs

About Studium

Studium is India’s most advanced accreditation intelligence platform. We help universities and colleges simplify and excel in NAAC, NBA, NIRF, and AACSB accreditations through smart, data-driven tools.

Our clients include premier institutions like IIMs, NMIMS, DY Patil, and more. Backed by experienced investors and academic leaders, Studium is revolutionizing quality assurance in education.

Learn more:

Role Overview

We are looking for a Customer Success Specialist ( Bangalore ) to manage client relationships and support new business development.

  • 70% Customer Success | 30% Business Growth
  • You’ll be Studium’s key representative in Bangalore , working directly with top colleges and universities.

This role is ideal for someone who is proactive, people-driven, and excited about shaping the future of higher education.

Key Responsibilities Customer Success

  • Act as the primary contact for all active clients in Bangalore
  • Conduct regular college visits to support adoption and implementation of Studium tools
  • Help institutions interpret accreditation insights and use our apps (e.g., NIRF Analysis, Alumni Tracking, Smart OBE)
  • Train faculty and administrators on product usage
  • Ensure client satisfaction, timely resolution, and strategic follow-up

  • Customer Success Specialist

    1 day ago

    bangalore, India Studium Full time

    Customer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...

  • Customer success manager

    1 day ago

    Bangalore, India Recro Full time

    Designation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...

  • Customer Success Associate

    1 week ago

    bangalore, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide! As a Customer Success Associate, you’ll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...

  • Customer Success Manager

    1 day ago

    bangalore, India Recro Full time

    Designation - Partner Success SpecialistLocation - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services,supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assignedimplementations,...

  • Customer Success Specialist

    1 day ago

    bangalore district, India Studium Full time

    Customer Success Specialist – Bangalore, India 📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time 🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance 📊 Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...

  • Customer success specialist

    5 days ago

    Bangalore, India Paybooks | A TransPerfect Company Full time

    Position Overview The Customer Success Executive will be responsible for building strong relationships with clients, ensuring their satisfaction, driving adoption of products/services, and supporting long-term retention and growth. The role requires excellent communication, problem-solving, and coordination skills to deliver a seamless customer...

  • Customer Success Specialist

    4 days ago

    Bangalore, India Paybooks | A TransPerfect Company Full time

    Position Overview The Customer Success Executive will be responsible for building strong relationships with clients, ensuring their satisfaction, driving adoption of products/services, and supporting long-term retention and growth. The role requires excellent communication, problem-solving, and coordination skills to deliver a seamless customer...

  • Customer Success Specialist

    5 days ago

    bangalore, India Paybooks | A TransPerfect Company Full time

    Position OverviewThe Customer Success Executive will be responsible for building strong relationships with clients,ensuring their satisfaction, driving adoption of products/services, and supporting long-term retentionand growth. The role requires excellent communication, problem-solving, and coordination skills todeliver a seamless customer experience.Key...

  • Founder's Office

    1 week ago

    Bangalore, India DexyAI Full time

    tldr; We're looking for people who're hungry to learn and shoulder responsibility. Some experience with running email + linkedin outbound campaigns is a MUST. At Dexy, we’re transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the...

  • Customer Success Executive

    1 week ago

    Bangalore, India DexyAI Full time

    Some experience with running email + linkedin outbound campaigns is a MUST. At Dexy, we’re transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the Founder’s Office, you’ll work directly with the founding team to craft and execute...