Customer success specialist
4 days ago
Customer Success Specialist – Bangalore, India ???? Location: Bangalore (On-site; no WFH/hybrid option)???? Employment Type: Full-time ???? Industry: Saa S | Ed Tech | Higher Education Quality Assurance ???? Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform. We help universities and colleges simplify and excel in NAAC, NBA, NIRF, and AACSB accreditations through smart, data-driven tools. Our clients include premier institutions like IIMs, NMIMS, DY Patil, and more. Backed by experienced investors and academic leaders, Studium is revolutionizing quality assurance in education. ???? Learn more: Role Overview We are looking for a Customer Success Specialist ( Bangalore ) to manage client relationships and support new business development. 70% Customer Success | 30% Business Growth You’ll be Studium’s key representative in Bangalore , working directly with top colleges and universities. This role is ideal for someone who is proactive, people-driven, and excited about shaping the future of higher education. Key Responsibilities ????Customer Success Act as the primary contact for all active clients in Bangalore Conduct regular college visits to support adoption and implementation of Studium tools Help institutions interpret accreditation insights and use our apps (e.g., NIRF Analysis, Alumni Tracking, Smart OBE) Train faculty and administrators on product usage Ensure client satisfaction, timely resolution, and strategic follow-up ???? Business Development Support outreach to new institutions in the region Participate in early-stage meetings, demos, and presentations Represent Studium at academic events and networking forums ???? Domain Enablement Understand accreditation frameworks (NAAC, NBA, NIRF, AACSB) Position Studium as a trusted domain expert, not just a software provider Share client feedback with internal teams for product improvements ???? Coordination & Training Report regional activities and insights to HQ Attend one-time training and onboarding at Studium HQ in Pune Role is fully based in Bangalore with client-site travel as required Ideal Candidate Profile ???? Master’s degree preferred (Education, Management, Policy, or related areas) Excellent communication and interpersonal skills Street-smart, proactive, and quick learner Experience in client management, Ed Tech, Saa S, or higher education is a plus Must be based in Bangalore and willing to travel frequently within the region What We Offer ???? A mission-driven role at the forefront of higher education transformation Opportunity to work with top-tier institutions and leaders Comprehensive onboarding and domain training at Pune HQ Exposure to product, strategy, and data teams in a fast-growing startup ???? Interested? Apply now and be part of our mission to make quality assurance simple, structured, and data-driven.
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Customer Success Specialist
2 weeks ago
Bangalore, India Studium Full timeCustomer Success Specialist – Bangalore, India Location: Bangalore (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform. We...
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Customer Success Specialist
1 week ago
Bangalore, India Studium Full time € 3,00,000 - € 6,00,000Customer Success Specialist – Bangalore, India Location: Bangalore (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform. We...
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Customer Success Specialist
2 weeks ago
bangalore, India Studium Full timeCustomer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...
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Customer Success Specialist
2 weeks ago
bangalore district, India Studium Full timeCustomer Success Specialist – Bangalore, India 📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time 🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance 📊 Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...
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Customer success manager
2 weeks ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
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Customer Success Manager
1 week ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned ...
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Customer Success Manager
2 weeks ago
bangalore, India Recro Full timeDesignation - Partner Success SpecialistLocation - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services,supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assignedimplementations,...
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Customer Success Manager
7 days ago
bangalore district, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
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Customer success specialist
2 weeks ago
Bangalore, India Paybooks | A TransPerfect Company Full timePosition Overview The Customer Success Executive will be responsible for building strong relationships with clients, ensuring their satisfaction, driving adoption of products/services, and supporting long-term retention and growth. The role requires excellent communication, problem-solving, and coordination skills to deliver a seamless customer...
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Customer Success Specialist Ii
15 hours ago
Bangalore, Karnataka, India Planview Full timeCompany Overview Planview has one mission to build the future of connected work from ideas to impact As the global leader in work and resource management Planview helps organizations accelerate the achievement of what matters most supporting our customers from need to speed from passion to progress and from overhead to optimization We provide the industry s...
