Customer Care Professional

1 day ago


Gurugram, India Ujobs Consulting Full time

Key Responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently
  • Provide accurate information and resolve customer queries promptly
  • Maintain detailed records of customer interactions and transactions
  • Meet daily, weekly, and monthly performance targets
  • Collaborate with team members to ensure seamless customer experience
  • Adhere to company policies and quality standards
  • Work flexible shifts including rotational schedules as per business requirements

Required Qualifications

Education:

A Graduate degree preferred; a minimum of 6 months of relevant experience required (freshers may also apply)

Skills & Competencies:

  • Excellent verbal communication skills in English and Hindi
  • Strong interpersonal and customer service skills
  • Ability to handle customer complaints and difficult situations professionally
  • Basic computer literacy and typing skills
  • Quick learning ability and adaptability to new processes

Whatsapp CV

Job Type: Full-time

Pay: ₹16, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

Speak with the employer



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