Servicenow Expert with Experience on ITBM and HRSD

3 weeks ago

Chennai, India Cognizant Technology Solutions Full time

Job Summary

As a HRSD Senior Business Analyst you will be responsible for designing developing and implementing infrastructure solutions using ServiceNow HRSD and Portfolio & Project Management (PPM). You will work in a hybrid model collaborating with cross-functional teams to enhance system capabilities and improve business processes. Your expertise will contribute to the companys growth and efficiency impacting the insurance domain positively.

Responsibilities

  • Develop and implement infrastructure solutions using ServiceNow HRSD to enhance business processes and system capabilities.
  • Collaborate with cross-functional teams to identify and address infrastructure needs and requirements.
  • Oversee the integration of Portfolio & Project Management (PPM) tools to streamline project workflows and improve efficiency.
  • Provide technical expertise in the design and development of scalable infrastructure solutions.
  • Ensure the security and reliability of infrastructure systems to support business operations.
  • Monitor system performance and implement improvements to optimize infrastructure efficiency.
  • Conduct regular assessments to identify potential risks and develop mitigation strategies.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Maintain up-to-date knowledge of industry trends and emerging technologies to drive innovation.
  • Support the hybrid work model by ensuring seamless connectivity and accessibility for remote teams.
  • Document infrastructure processes and procedures to ensure consistency and compliance.
  • Provide guidance and mentorship to junior developers to foster skill development and knowledge sharing.
  • Contribute to the companys purpose by enhancing infrastructure capabilities impacting the insurance domain positively.

Qualifications

  • Possess a minimum of 10 years of experience in infrastructure development with expertise in ServiceNow HRSD.
  • Demonstrate strong knowledge of Portfolio & Project Management (PPM) tools and their integration.
  • Experience in the Property & Casualty Insurance domain is a plus providing valuable industry insights.
  • Strong problem-solving skills with the ability to identify and address infrastructure challenges effectively.
  • Excellent communication skills to collaborate with cross-functional teams and stakeholders.
  • Ability to work in a hybrid model ensuring seamless connectivity and collaboration.

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