Servicenow Expert

**Servicenow Developer with HRSD / Secops / CSM / GRC Expertise**
- 3+ years of ServiceNow relevant experience
- Creation of script based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
- Creation of custom related list.
- Creation of Access Control List with the help of Scripting.
- Creation of Script based UI Policy and Client Script.
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes
- Experience on **HRSD / Secops / CSM / GRC modules**

**Servicenow ITAM Expert**
- 3+ years of ServiceNow relevant experience
- Creation of script based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
- Creation of custom related list.
- Creation of Access Control List with the help of Scripting.
- Creation of Script based UI Policy and Client Script.
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes
- Experience on **SAM / HAM modules**

**Servicenow ITOM Expert**

Skills
- ServiceNow solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform
- Experience in core functional areas such as Incident, Problem, Change, Catalog and Configuration Management Database (CMDB)
- Experience in ServiceNow platform in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal
- ServiceNow ITOM features such as Discovery, ServiceWatch

**Service Portal Expert**

3+ years of ServiceNow relevant experience
- Creation of script based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Service portal (UI/UX) expertise in Angular JS and Bootstrap

**Servicenow ITBM Expert**

Skills
- ServiceNow solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform
- Experience in core functional areas such as Incident, Problem, Change, Catalog and Configuration Management Database (CMDB)
- Experience in ServiceNow platform in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal
- Expertise in the any of the Servicenow ITBM modules

**Servicenow Architect**

Experience : 8+ years of experience and is currently working on implementation of ServiceNow ITSM modules (IM, PM, CM, KM, CMS, PM, PPM, Asset, Service Catalog, CMDB and orchestration)
Job Description:

- Customisation and Administration of Service Now Core Modules
- SAM & CMDB Functional experience
- Service Now Client side and Service Side Scripting & Script include
- Data importing using Import Sets (Data Source/Import Sets/Transform Maps)
- ServiceNow Web Services.
- 3rd party Integrations with Service Now
- ServiceNow Certified System Administration
- ITIL 2011 Foundation Certified

Technical Expertise:
Strong capability to perform:

- Implemented ITIL Framework w.r.t Service Request Management, Configuration Management, Change Management etc. in large and medium scale environments using ServiceNow.
- Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.
- Used Web Services like SOAP and REST to link ServiceNow with existing tools in a network.
- Implemented Access Control using ACL as well as Query Business Rules.
- Implemented complex processes in ServiceNow using workflows.
- Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.
- Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes
- Administration and creation of interactive portals using Content Management System and Jelly Scripting to serve as link between end user and ServiceNow