Area Sales Manager
4 weeks ago
Roles & Responsibilities:
Team Management (Front line sales) and penetration increment & support BAL in growing market share through frontline sales team.To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets.Relationship Building (Dealers/Customers).Resolve the issues escalated by (frontline sales team & the dealers).Acquiring more customers through ADC/Rural channel.Market intelligence / planning & executing activities, lead generation/sourcing.Managing the team of executive’s w.r.t. compliance/policy adherence ®ular network visits & managing DCC portfolio.FEMI/NS -collection of FEMI bounce case & nonstarter (DCC/NDCC).Resolution of customer complaints.Coordinate with training team.Interview & Selects DMAs/CSMs and recommend the same to RM & HO for final approval.Understand various reports & take corrective action with the dealership &frontline sales team.Responsible for PDD i.e., post disbursal docs viz., RC details etc.Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & escalate the issues to them.
Key Performance Area:
Responsible for achieving volume targets for the area on quarterly basis through his team.Responsible for overlooking increase in number of finance customers with dealerships on quarterly basisTo administer, launch and smooth initiation of special schemes for festivals and conducting loan mela's etc. in tandem with the RM/ZMAcquiring more customers by utilizing alternate channels i.e. ADC / RuralResponsible for supervising front line sales team to maintain minimum DCC arrears and NDCC FEMI bounces, reduce the NS casesResponsible for maintaining credit document quality by regular audits of the teamResponsible for training and development of the front line sales teamCoordinating with training team to improve team performance.Resolving queries of team and guiding them to achieve 100% targets.
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