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4 weeks ago
- Job Overview: We are seeking a strategic, domain-driven Solutions Architect / Pre-Sales Specialist with deep expertise in the US Insurance industry.
- This role is pivotal in designing and delivering transformative business solutions across Commercial Lines (CL), Personal Lines (PL), Employee Benefits (EB), and carrier ecosystems. The ideal candidate will possess a strong understanding of the Broker Value Chain, insurance operations, and regulatory frameorks, and will be adept at articulating value-driven solutions to enterprise clients in the US BFSI (Insurance) sector.
- Key Responsibilities: Analyze insurance operations across CL, PL, and EB to identify opportunities for process optimization and solutioning.
- Lead solution design for processes such as Lead Generation, Policy Servicing, Claims, Accounting, Renewals, and QA for Retail P&C carriers and brokers. Collaborate with clients and internal stakeholders to understand business challenges and formulate scalable, compliant solutions.
- Develop solution blueprints, capability models, and process flows using industry-standard tools.
- Present insurance-specific solutions and demos during pre-sales engagements, working closely with product, delivery, and business teams.
- Translate domain needs into functional specifications and act as a liaison between business and technology teams
- Skills & Attributes Bachelors or Masters degree in Insurance, Business, Finance, or related field.
- Minimum 7 years of experience in the BFSI domain, with at least 5 years focused on US insurance (CL, PL, EB).
- Proven track record in pre-sales solutioning for US Insurance clients across broker and carrier ecosystems. In-depth understanding of insurance processes including endorsements, policy administration, renewals, and commissions.
- Proficiency in business process mapping, customer journey modeling, and insurance analytics.
- Strong MS Office skills, including development of capability presentations, pitch decks, and proposals.
- Excellent communication, stakeholder management, and analytical skills. Familiarity with Lean, Six Sigma, or similar methodologies is a plus
- Preferred Qualification: Certifications such as Six Sigma or equivalent. Experience in digital transformation or operational excellence programs.
- Exposure to tools like CRM, LOS, or core banking platforms (from a non-technical perspective).
- Deep knowledge of US Insurance industry, Insurance Analytics, Pre-sales solution design, Understanding of the Broker Value Chain
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