Pre-Sales & Demo Specialist

1 day ago

Bengaluru, India Marketplace Solutions – USR INFOTECH™ | AI-Powered HR, IT Integrations & Managed Services Full time
Company Description
USR INFOTECH™ specializes in transforming Performance Management Systems (PMS) and OKR practices with AI-driven technology and expert HR services. As a Zoho Marketplace Partner, we extend the capabilities of Zoho People to deliver advanced goal-setting, continuous performance reviews, and personalized development plans. Based on over 13 years of experience, our solutions offer customized workflows, guided implementation, and managed services to enhance HR operations for enterprises, SMBs, and partners.
Role Description
This is a full-time, on-site role for a Pre-Sales & Demo Specialist – HR Tech (Zoho Ecosystem) located in Bengaluru. The Pre-Sales & Demo Specialist will be responsible for delivering informative and engaging product demonstrations, providing customer service, and assisting with sales management. This role involves active communication with clients, understanding their needs, and providing training and support. Daily tasks include preparing demo environments, conducting demos, gathering customer feedback, and collaborating with sales teams to drive product adoption.
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Responsibilities:
Deliver impactful product demos to CXOs, Zoho resellers, and partners.
Build demo scripts, ROI stories, and use cases.
Train Zoho reseller teams on advanced PMS/OKRs.
Support global sales efforts across time zones.
Requirements:
1–3 years in pre-sales / demo roles (Zoho People or HR Tech SaaS).
Excellent demo delivery and storytelling skills.
Zoho People Certification preferred.
Awareness of Zoho CRM, Books, and LLM platforms is an advantage.
Must be comfortable with sales-driven environment and global timing flexibility.
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Qualifications
Strong Communication and Customer Service skills
Experience in Sales and Sales Management
Ability to provide effective Training and support to clients
Excellent interpersonal skills and ability to work collaboratively
Knowledge of HR technologies and the Zoho ecosystem is a plus
Proficiency in creating engaging and informative product demonstrations
Proven track record of managing pre-sales activities successfully
Bachelor's degree in Business, HR, or related field
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Work Location:
Dhi Innovations Park, Arekere Gate, Bannerghatta Road, Bengaluru, Karnataka – with global customer exposure (ME, East Asia, USA/Canada).
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Employee Benefits:
Competitive, industry-standard salary package.
Provident Fund (PF) contributions.
Comprehensive insurance coverage.
Performance-linked bonus.
Opportunity to grow in a global SaaS product company with 13+ years of credibility.

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